- Truist (Raleigh, NC)
- …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, ... Specific activities may change from time to time. 1. Incident Management : Lead the incident ...management experience, with at least 3 years leading major incident response in the financial or… more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Technology Major Incident Management Lead Engineer is a critical leadership ... minimal disruption to business operations. The individual will oversee major incident resolution, drive continuous improvement, and...management experience, with at least 5 years leading major incident response in the financial sector… more
- Target (Brooklyn Park, MN)
- …experience. + Technology experience in an IT support or operations role. + Experience in an incident management or major incident response role + Strong ... Response Manager in the TOC, you will: + Lead and facilitate the entire incident management process, from detection to resolution and post incident review. +… more
- Capgemini (Austin, TX)
- …up to high standards and follow agrees process. The role ensures that the output from Major Incident Management process is of high quality and provides ... Management processes; Supports the effective operation of the Major Incident Management Process; Ensures that stakeholder resources are appropriately… more
- ServiceNow, Inc. (Santa Clara, CA)
- …Saturday 5 pm to 1 am US Pacific Shift_** **This position reports to: Senior Manager, Major Incident Management ** The **Senior Major Incident ... you get to do in this role:** ** ** + Drive the ServiceNow Major Incident Management Process for critical customer situations. Coordinate with peer managers… more
- JPMorgan Chase (Columbus, OH)
- …exceptional products and services. As a Major Incident Manager within our Major Incident Management (MIM) team, you will play a pivotal role in ... products you deliver to thrive. You will lead the management of Major Incidents with significant impact...a Technology Support III team member in Infrastructure Platform Incident Management , you will ensure the operational… more
- Citizens (Johnston, RI)
- …The Enterprise Incident Management team leads all aspects of major incident management across the organization for technology and business-related ... teleconferences among designated technology and business leaders. Effective and robust major incident management delivery is critical to reducing the risks,… more
- AbbVie (North Chicago, IL)
- …accountable for the global Incident Command Center (ICC). The role oversees Major Incident Management (MIM) services, a vital IT operation responsible ... in offering strategic leadership and comprehensive oversight of the IT incident management process. This role involves leading IT support services to bolster… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …members in troubleshooting, issue resolution, or escalation. + Ticket management and major incident management at an enterprise scale + Process ... evangelization of ITSM and its related processes: Service Desk, Incident Management , Request Fulfillment, Problem Management...errors and workarounds + Assisting with the handling of major incidents and identifying their root causes + End… more
- Burlington (Edgewater Park, NJ)
- …to optimize IT support operations. Key responsibilities include overseeing Incident Management , Major Incident Management , Service Request ... Life** **Service Delivery** **Service Desk Leadership & Operations** + 24/7 Major Incident Management : Ensure seamless coordination between on-site and… more
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