- Fiserv (Omaha, NE)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Major Incident Management Quality Analyst **About your role:** We are seeking ... a detail-oriented and proactive Major Incident Management Quality Analyst to join the FICC (Fiserv Incident Command Center). This candidate will be… more
- Guardian Life (Holmdel, NJ)
- …and Change & Release Management **You Will:** + Lead and manage the Major Incident Management team (including 24/7/365 coverage across US and India), ... Demonstrable ability to lead and manage teams, particularly in a 24/7/365 Major Incident Management environment. + Extensive experience in managing Major… more
- Fiserv (Omaha, NE)
- …as well as quick and safe service restoration for the clients. + MIMIC ( Major Incident Management Information and Collaboration) Tool: Responsible for ... Assisting with the identification of process enhancement opportunities to improve Major Incident Management efficiency and effectiveness. **Experience… more
- Fiserv (Omaha, NE)
- …Manager **About your role:** We are seeking a highly skilled, detail-oriented and motivated Major Incident Management SRT (Senior Response Team) associate to ... as quick and safe service restoration for the clients. + MIMIC ( Major Incident Management Information and Collaboration) Tool: Responsible for ensuring… more
- Travel + Leisure Co. (Orlando, FL)
- …collaborate across small and large groups, consistently execute the steps to the Major Incident Management process, and support efforts to understand ... root cause. **How You'll Shine:** + Provide 24x7 support to the Major Incident Management process through analyzing details provided by Service Desk or… more
- Citigroup (Irving, TX)
- …effectively coordinate responses, facilitate communication, and drive resolution. **Key Responsibilities:** ** Major Incident Management :** + Facilitate the ... management or securities services preferred. + Demonstrated experience in Major Incident Management or crisis management (ITIL Foundation… more
- LA Care Health Plan (Los Angeles, CA)
- …and Process excellence organization and will be primarily responsible for Batch Support and Major Incident Management . The Manager will provide end to end ... Hands on experience with monitoring and ticketing tools. Experience in Incident Management , Change Management and Problem Management . Experience… more
- Takeda Pharmaceuticals (Bannockburn, IL)
- …documentation to streamline cloud operations and drive efficiency; lead and support Major Incident Management (MIM) processes, ensuring swift resolution ... bottlenecks and application issues in production environments; lead and support Major Incident Management (MIM) processes, troubleshooting complex… more
- Mizuho Corporate Bank (New York, NY)
- …mentorship, and support. + Oversee and govern the processes for Normal and Major Incident Management , ensuring timely resolution and minimizing impact ... for leading a team to execute the day-to-day operations and governance of Incident Management , Change Management , Problem Management , and Release … more
- Toyota (Plano, TX)
- …observability and monitoring tools (Dynatrace, CloudWatch). + Strong understanding of ITSM and major incident management processes. **Added bonus if you ... **What you'll be doing** + Act as a lead responder during major incidents, coordinating resolution efforts across teams. + Provide deep operational support… more
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