• Technology Major Incident

    Truist (Raleigh, NC)
    …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, ... Specific activities may change from time to time. 1. Incident Management : Lead the incident ...management experience, with at least 3 years leading major incident response in the financial or… more
    Truist (03/08/25)
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  • Technology Major Incident

    Truist (Charlotte, NC)
    …(United States of America) **Please review the following job description:** The Technology Major Incident Management Lead Engineer is a critical leadership ... minimal disruption to business operations. The individual will oversee major incident resolution, drive continuous improvement, and...management experience, with at least 5 years leading major incident response in the financial sector… more
    Truist (03/07/25)
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  • Sr. Response Manager - Major

    Target (Brooklyn Park, MN)
    …experience. + Technology experience in an IT support or operations role. + Experience in an incident management or major incident response role + Strong ... Response Manager in the TOC, you will: + Lead and facilitate the entire incident management process, from detection to resolution and post incident review. +… more
    Target (05/16/25)
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  • Major Incident Consultant

    Capgemini (Austin, TX)
    …up to high standards and follow agrees process. The role ensures that the output from Major Incident Management process is of high quality and provides ... Management processes; Supports the effective operation of the Major Incident Management Process; Ensures that stakeholder resources are appropriately… more
    Capgemini (04/15/25)
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  • Senior Major Incident Manager

    ServiceNow, Inc. (Santa Clara, CA)
    …Saturday 5 pm to 1 am US Pacific Shift_** **This position reports to: Senior Manager, Major Incident Management ** The **Senior Major Incident ... you get to do in this role:** ** ** + Drive the ServiceNow Major Incident Management Process for critical customer situations. Coordinate with peer managers… more
    ServiceNow, Inc. (05/06/25)
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  • Incident Management / Tech Support…

    JPMorgan Chase (Columbus, OH)
    …exceptional products and services. As a Major Incident Manager within our Major Incident Management (MIM) team, you will play a pivotal role in ... products you deliver to thrive. You will lead the management of Major Incidents with significant impact...a Technology Support III team member in Infrastructure Platform Incident Management , you will ensure the operational… more
    JPMorgan Chase (05/19/25)
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  • Sr IT Service Management Specialist…

    Citizens (Johnston, RI)
    …The Enterprise Incident Management team leads all aspects of major incident management across the organization for technology and business-related ... teleconferences among designated technology and business leaders. Effective and robust major incident management delivery is critical to reducing the risks,… more
    Citizens (05/09/25)
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  • Associate Director, Incident Command Center

    AbbVie (North Chicago, IL)
    …accountable for the global Incident Command Center (ICC). The role oversees Major Incident Management (MIM) services, a vital IT operation responsible ... in offering strategic leadership and comprehensive oversight of the IT incident management process. This role involves leading IT support services to bolster… more
    AbbVie (04/08/25)
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  • Manager, IT Service Management (ITSM)

    ZOLL Medical Corporation (Chelmsford, MA)
    …members in troubleshooting, issue resolution, or escalation. + Ticket management and major incident management at an enterprise scale + Process ... evangelization of ITSM and its related processes: Service Desk, Incident Management , Request Fulfillment, Problem Management...errors and workarounds + Assisting with the handling of major incidents and identifying their root causes + End… more
    ZOLL Medical Corporation (05/15/25)
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  • Manager, IT Service Delivery/Service…

    Burlington (Edgewater Park, NJ)
    …to optimize IT support operations. Key responsibilities include overseeing Incident Management , Major Incident Management , Service Request ... Life** **Service Delivery** **Service Desk Leadership & Operations** + 24/7 Major Incident Management : Ensure seamless coordination between on-site and… more
    Burlington (05/16/25)
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