- Capgemini (Austin, TX)
- …up to high standards and follow agrees process. The role ensures that the output from Major Incident Management process is of high quality and provides ... Management processes; * Supports the effective operation of the Major Incident Management Process; * Ensures that stakeholder resources are appropriately… more
- Arizona Public Service (Phoenix, AZ)
- …and continuously improve IT services across the enterprise. You'll serve as the Major Incident Management (MIM) subject-matter expert, partnering with the ... IT domains. What your day would be like: + Lead and coordinate Major Incident Management (MIM) activities, driving rapid resolution for high-impact IT… more
- Cognizant (Fort Mill, SC)
- …hours. **Required Skills & Qualifications:** . Minimum 4+ years of experience in Major Incident Management . . Strong understanding of enterprise ... ** Major Incident Manager - Onsite** **Location:**...networks, mainframes, middleware, APIs, virtualization, etc. . Proficiency in incident management tools (eg, ServiceNow, Xmatters). .… more
- Warner Bros. Discovery (Atlanta, GA)
- …monitor usage, compliance, and performance of the incident management and major incident management processes. + Identify and lead initiatives to ... of ITIL practices, particularly incident management and major incident management , and demonstrated experience applying them in large-scale… more
- OSI Digital (Irvine, CA)
- … management of all IT major incidents and continuously improve the Major Incident Management process. Collaborate with multiple departments to ensure ... make independent decisions regarding new processes and procedures for the Major Incident Management process. Job Responsibilities: + Designs and continuously… more
- Pegasystems (Irving, TX)
- …stewardship and governance of the service, without having direct management of staff. ** Major Incident Management & Response** + Serve as Incident ... Pega:** This role is typically part of a structured incident management team and is essential for...Ensure timely ownership, and momentum towards resolution, of all Major incidents + Involve Incident Commanders as… more
- Justworks (New York, NY)
- …+ Minimum of 10 years of professional, hands-on experience with crisis or major incident management , leading cross-functional and third-party response ... Resilience program, defining its core components (eg, BIA, BCP, Incident & Crisis Management ) and refining governing...Real-Time Crisis Response: Act as the crisis leader during major incidents by activating the Crisis Management … more
- Amazon (Bellevue, WA)
- …hours * Must coordinate coverage across multiple time zones and be available for major incident management during off-hours, ensuring continuous support and ... are seeking an experienced Support Engineering Manager to lead escalations and incident management team. This role combines technical leadership with operational… more
- General Dynamics Information Technology (Bossier City, LA)
- …with Incident Management Team + Must be willing to lead major incident management process, supports Agency leadership during the activation of ... major /escalated incidents + Develop, author, and deliver process improvements...Carry out triage on security events, coordinate incidents with Incident Management Team, IT operations, network engineering,… more
- Burlington (Edgewater Park, NJ)
- …with a strong focus on Incident Management , Request Fulfillment, Problem Management , Major Incident Management , and Service Catalog optimization. ... the execution of Incident , Request for Service, Problem, and Major Incident Management processes, ensuring timely resolution and root cause analysis.… more
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