• Major Incident Manager

    Fiserv (Omaha, NE)
    …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Major Incident Manager **About your role:** We are seeking a skilled, ... detail-oriented and proactive Major Incident Manager associate to join the FICC (Fiserv Incident Command Center). This candidate will be responsible for… more
    Fiserv (07/03/25)
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  • Lead Major Incident Manager

    Fiserv (Omaha, NE)
    …an impact on a global scale, come make a difference at Fiserv. **Job Title** Lead Major Incident Manager **About your role:** We are seeking a highly ... This candidate will be responsible for working high-pressure situations as the Lead Major Incident Manager for issues which are (or could) impact our IT… more
    Fiserv (07/18/25)
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  • Manager of Major Incident

    Guardian Life (Holmdel, NJ)
    Overview: Guardian Life is looking for a dynamic Manager of Major Incident , Problem, and Change & Release Management to join our team! **You Are:** + ... cause resolution, and implementing effective change management practices + Dynamic Manager of Major Incident , Problem, and Change & Release Management **You… more
    Guardian Life (06/18/25)
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  • Manager , Technology Application Production…

    LA Care Health Plan (Los Angeles, CA)
    …and Process excellence organization and will be primarily responsible for Batch Support and Major Incident Management. The Manager will provide end to end ... Manage Operations/maintenance activities to upkeep Production environments/functions. Act as an Incident Manager and, communicate and provide coverage for… more
    LA Care Health Plan (07/06/25)
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  • ECS Customer Escalation Team - De-Escalation…

    SAP (Newtown Square, PA)
    …of ECS. + Works closely and in coordination with various units of ECS like Cloud Major Incident Manager , Manager -on-Duty and experts from various areas ... the ECS Global Customer Engagement organization. This team is responsible for Critical Incident and Customer Management, as well as the proactive safeguarding of the… more
    SAP (07/18/25)
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  • Major Incident Management Support…

    IT Concepts (Austin, TX)
    …change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End ... (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). + Ensure the...not conflict with ongoing changes. + Work with Project manager and team members for project deliverables including but… more
    IT Concepts (07/17/25)
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  • VP Of ITSM - Hiring ASAP (Hybrid)

    TEKsystems (Edison, NJ)
    …engaged throughout the delivery lifecycle. . When required, perform the role of the Major Incident Manager in alignment with Processes and Procedures. . ... Own and drive the Problem Management practice, coaching stakeholders through the process to ensure that problem tasks are completed in a timely manner to establish root cause and prevent re-occurrence. . Acting as a Senior escalation point within the ITSM… more
    TEKsystems (07/23/25)
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  • Principal Product Manager - Incident

    PagerDuty (Atlanta, GA)
    …a more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Incident Management** For this role, we are only considering ... seeking a Principal Product Manager to join our team! The Principal Product Manager for Core Incident Lifecycle will own the end-to-end vision, strategy, and… more
    PagerDuty (07/15/25)
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  • Incident Escalation Manager

    BrightSpring Health Services (Louisville, KY)
    Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager on Duty (MOD) team that manages the lifecycle of all ... and set appropriate incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible for partnering with Change… more
    BrightSpring Health Services (07/02/25)
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  • Incident Manager - Business Command…

    Citigroup (Irving, TX)
    …Services businesses globally. The BCC provides centralized command and control for Major Incident , Cyber Event, and Operational Risk Event support, ensuring ... coordinate responses, facilitate communication, and drive resolution. **Key Responsibilities:** ** Major Incident Management:** + Facilitate the coordination,… more
    Citigroup (06/18/25)
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