- First Horizon Bank (Knoxville, TN)
- …skills to competently and efficiently complete assignments + Assists the Contact Center Quality Control Manager in maintaining an effective testing ... serving their customers one opportunity at a time. **Position Overview:** The Contact Center Quality Specialist provides a comprehensive assessment of … more
- ITW (Troy, OH)
- …Equipment Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily ... optimize resource allocation, and address customer concerns in a timely manner. The manager directly manages all contact center processes and communication… more
- NTT America, Inc. (Chicago, IL)
- …all performance and SLA goals and fosters a quality driven culture. The Contact Center Manager is responsible for: + Monitor dashboards, workloads, ... forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business...customer relations and maintain the highest standards of ethics, quality and service. + Provide professional, customer centric service… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Contact Center , Manager ** **_Onsite role_** You will WOW us if you + Are relentless when it comes to customer ... will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of...and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations Manager… more
- Penn State Health (Hershey, PA)
- …status, and family medical or genetic information._ **Union:** Non Bargained **Position** Manager - Corporate Services Contact Center **Location** US:PA: ... OF POSITION:** Responsible for providing 365-day coverage from 6:00am-10:00pm for the Contact Center responsibilities including Careline, MD Network, and Patient… more
- Vanderbilt University Medical Center (Nashville, TN)
- …highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center 's mission of quality in patient care, education and research. We ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating...research. **Organization:** Medicine O/P Admin #1 **Job Summary:** The Manager , Patient Care Services is a leadership role that… more
- Lilly (Indianapolis, IN)
- …to make life better for people around the world. Lilly Patient Services Associate, CSP Contact Center Lilly Patient Services (LPS) is a center of excellence ... adherence and persistency, and deliver industry-best customer experiences. The Associate, CSP Contact Center is responsible for the successful execution of… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …policies and procedures, manages the day-to-day organization and direction of either the Contact Center or Branch Experience team. Ensures that MSR's provide a ... and executes a staffing plan, coordinating experience team assignments for Branches or Contact Center ensuring adequate coverage. + Assists in developing and… more
- Biomat USA, Inc. (Portland, OR)
- …and the disposition of the associated results. + Works in collaboration with the Center Manager to develop the staff's knowledge of their job function and ... of the product. **Other Responsibilities for Role:** + Documents and tracks/trends center quality incidents and follows-up on incidents/errors as required;… more
- Mary Greeley Medical Center (Ames, IA)
- Lifepoint is seeking a PRN Case Manager to work at Mary Greeley Medical Center on the Acute Rehab unit. If you, or someone you know, might be interested in ... learning more about this opportunity, please contact : Julie Roberts Program Director, Acute Rehabilitation Unit Lifepoint Health ### Apply here- PRN Case Manager … more
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