- DISH Network (Englewood, CO)
- …a highly analytical and self-driven professional to join our team as a Product Manager . In this role, you will lead the optimization of our experience management ... platform, focusing on conversational analytics and customer insights . The mission of CXT is to design and deliver a five-star care experience by leveraging AI to… more
- Taco Bell (Irvine, CA)
- …findings, and report results derived from customer feedback to provide actionable insights to cross-functional teams and senior leaders. Your insights will ... ongoing and ad-hoc reporting to drive actionable and comprehensive insights covering customer experience and recovery metrics. + Create...preferred + 4+ years of analytically oriented business experience; CX and/or Call Center history is a bonus +… more
- Qualtrics (Provo, UT)
- …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence** **Why We Have This Role** At ... Manager , you'll help architect and operationalize our internal CX program-translating business needs into innovative, scalable solutions on the Qualtrics… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience ( CX ) Strategy, you will design and implement strategies and ... organizational capabilities to systemically transform the CX culture and improve customer satisfaction, loyalty, and business... strategy. You will collaborate closely with the Customer Insights and Action Management teams, as well as with… more
- Robert Half (Chicago, IL)
- JOB REQUISITION Oracle CX CPQ Senior Manager LOCATION CHICAGO ADDITIONAL LOCATION(S) ATLANTA - PEACHTREE RD, CHARLOTTE, ORLANDO, PRO TAMPA JOB DESCRIPTION You ... You Protiviti is looking for a Technology Consulting Senior Manager to join our growing Oracle team. What You...teams and driving solution architecture decisions across the Oracle CX suite. + You are motivated to learn and… more
- Capgemini (Chicago, IL)
- …frog's_ **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts to build capabilities in_ ... in leading and creating go-to-market offerings and building teams for Advisory & CX Consulting, especially with focus on the_ **_Adobe platform suite,_** _and with a… more
- Capgemini (Chicago, IL)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... to develop a roadmap to resolve these issues. Share insights in PPT and Tableau, pull big data with.... Assist in reviewing customer data, determining root causes, CX gap solutions, and recommendations to the business .… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- DISH Network (Littleton, CO)
- …Product teams to implement impactful changes. This role reports directly to the Manager , Retail Wireless CX Optimization within the Retail Wireless Business ... insights :** + Partner with cross-functional teams to provide data-driven insights and recommendations for process improvements and CX initiatives. +… more