- EchoStar (Englewood, CO)
- …Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of our conversational analytics and customer ... insights platform. CXT's mission is to deliver a five-star...five-star care experience by leveraging AI to surface actionable insights from voice interactions at scale. In this role… more
- Coinbase (Boise, ID)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a team of analytics ... engineers in service of our Consumer CX operations, including Core, Social, and Specialty Operations support....CX leaders by identifying risks, opportunities, and strategic insights . *What we look for in you* * 7+… more
- Acxiom (Springfield, IL)
- …and execute robust A/B and multivariate experiments to validate hypotheses derived from CX insights . Collaborate with internal and/or external UX, product, and ... these insights into data-driven optimization strategies and experiments, the manager helps shape more seamless, engaging, and personalized journeys that drive… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role** AI is massively changing the ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy, positioning, and… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... design. + Experiencing establishing and elevating digital measurement and insights , reporting across all levels of the organization +...and brand research and ability to turn data into insights to drive engagement, conversion and loyalty. + A… more
- JPMorgan Chase (Wilmington, DE)
- …Summary:** As the Vice President - Channel Trends & Insights Customer Success Manager on the Customer Experience ( CX ) Success Office team you will be working ... The Customer Experience ( CX ) Success Office is seeking aChannel Trends & Insights Customer Success Managerto guide a culture of client centricity through… more
- KeyBank (OH)
- …and improve experiences, ultimately driving better business performance. The Research & Insights Manager role will manage research projects end to end, ... CLE, OH or 4910 Tiedeman Brooklyn, OH **JOB SUMMARY** The CX +EX Measurement & Insights team manages quantitative and qualitative marketing research for the… more
- Mondelez International (East Hanover, NJ)
- …the Confections Demand Planning Team in creating a forecast and supporting information (eg Cx bridge) for the demand review process. You will also lead the LTCP ... tool BUDDI and its reporting arm, BUDDIBOARD. Incorporating the latest Category calls, Cx $$/Lb inputs and GR/Lb inputs are examples of some of the needs.… more
- The Hertz Corporation (Phoenix, AZ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize… more
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