- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... and store issues. Leadership + Lead and/or participate in recurring performance, strategy and team presentations. + Contribute to co-workers success by leaning into… more
- Amazon (Seattle, WA)
- Description We're seeking an experienced Product Manager -Technical to drive trust, privacy, accessibility, and responsible AI initiatives across Amazon's Devices & ... Services portfolio. You'll own the product strategy and execution for privacy-preserving features, accessibility standards, and...device ecosystem. About the team Who We Are: Trust CX Innovations is a strategic innovation team within Amazon… more
- Wolters Kluwer (Chicago, IL)
- …team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager , CX /UX Research * DXG | UX/ CX COE and serve as a thought ... **Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid...and playing a key role in shaping the product strategy for our Expert AI conversational assistant by transforming… more
- Bristol Myers Squibb (Princeton, NJ)
- …management, design, or related field. + 6-10 years of experience in product ownership, CX strategy , service design, or digital product management. + Proven track ... . **Position Summary:** We are seeking an experienced Associate Director, Customer Experience ( Cx ), Patient & Care Partner to lead the design and delivery of… more
- Comcast (Berlin, CT)
- …has deeply integrated the **Net Promoter System (NPS)** into its customer experience strategy , using it not just as a metric but as a **cultural transformation ... increased the dollar limit agents could credit customers without manager approval, streamlining service and reducing delays **Feedback-Driven Decision Making**… more
- Amazon (Seattle, WA)
- …how advertisers engage with consumers via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX Optimization, you will lead the ... video advertising? Prime Video is looking for a Senior Manager , Product Management - Tech to lead our Ad...customer experience with advertiser value. You will own the strategy and execution for personalized ad delivery, dynamic supply… more
- Amazon (Chicago, IL)
- Description AWS is seeking a WW Sr Manager , Partner Business Development to manage our Connect partner GTM strategy globally for Amazon Connect solutions. Amazon ... Tasks, Customer Data Profiles, and more). As the Sr Manager , WW Partner Business Development global leader, you will...have the opportunity to create and deliver on our strategy to build mind share and adoption of Amazon… more
- Coinbase (Sacramento, CA)
- …Science, and CX teams to align on ambitious objectives, define strategy , and drive execution for our customer-facing support technology ecosystem. *What you'll ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...facing support product area from crafting the vision and strategy to executing. * Define and execute a roadmap… more
- Coinbase (Des Moines, IA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution for our customer facing support technology ecosystem.… more
- T. Rowe Price (Owings Mills, MD)
- …experience through all platforms - email, PW protected site (mobile and DT), secure site as well as working with CX to determine how communications can be ... role is responsible for developing and executing a comprehensive communications strategy that aligns with the Individual Investors (II) Marketing's goals and… more