- Liberty Utilities (Malden, MO)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Aston Carter (Seattle, WA)
- …analyze engagement trends and experience in marketing analytics. + Familiarity with voice of customer /feedback programs and survey creation. + Strong stakeholder ... Hiring a Program Manager for large tech company in Seattle. WA!...Seattle. WA! Must have experience with creating and/or analyzing customer surveys. If interested, please apply directly. Job Description… more
- Entergy (New Orleans, LA)
- …-centric culture. The VOC team's efforts lead to increased use of the customer voice in decision-making, consistent feedback loops that enable proactive ... **Job Title:** Voice of the Customer Analyst I-Sr....organization as the premier utility in the market. The Customer Insights Analyst is responsible for collecting… more
- Capital One (Mclean, VA)
- Business Manager , Bank Voice Strategy As a member of the Bank Voice Strategy team, you will drive strategic decision-making that directly influences how ... Call Center Operations for Capital One's Retail Bank, which supports over 12M customer calls each year. We are a high-impact, high-visibility team and serve as… more
- Travel + Leisure Co. (Orlando, FL)
- …vacation inspiration into exceptional experiences for millions of travelers worldwide. The ** Manager , Consumer Insights & Research** is an exciting role ... responsible for developing and delivering insights on the Travel & Leisure customer ...and external resources in a matrixed environment. The successful manager will align consumer insights projects and… more
- ITW (Greenville, SC)
- …401k (with match), and a 100% tuition reimbursement program for those who qualify. **Product Insights Manager :** The **Product Insights Manager ** role is ... and research. Ensure that projects are aligned with the voice of the customer (outside in). +...data to quickly develop in-depth primary market, competitive, and customer insights , and clearly identify customer… more
- Datavant (Little Rock, AR)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- Microsoft Corporation (Reno, NV)
- …rewards impactful work. We make doing business with Microsoft easy. The **Business Insights Manager ** within the **OSC** team is responsible for leveraging data ... analytics to support a wide range of business functions. The Business Insights Manager will collaborate closely with cross-functional teams including… more
- Comcast (Philadelphia, PA)
- …or review competitive consumer response plans. Manages professionals at manager , supervisor and professional levels. Ensures appropriate resources to achieve ... and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is… more
- ITW (Glenview, IL)
- … Back Innovation (CBI) strategy. In this key role, you'll dive deep into customer needs and market trends to uncover insights that fuel smarter decisions ... end user pain points. + **End User Intimacy** - Gain strong understanding of voice of customer through qualitative and quantitative market research that drive… more
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