- Cytiva (Miami, FL)
- …about the Danaher Business System, which makes everything possible.As the Senior Manager , Site Quality you will collaborate closely with cross functional leadership ... of the implemented QMS in line with certification requirements and customer expectations.This position reports to the Quality Director Filtration - Membrane… more
- Bath & Body Works (Columbus, OH)
- …improve our communities and our planet to help the world live more fully. The Manager of Workforce Management leads the team responsible for driving Bath & Body ... Works workforce planning and optimization initiatives. This role is pivotal...engagement and retention, and enabling store teams to balance operations with selling to deliver a safe and elevated… more
- Amazon (Seattle, WA)
- … customer experience. Key job responsibilities Capacity Planning and Workforce Management: Drive the strategic direction for long-term and short-term capacity ... solutions strategy, and geographic diversification Set staffing targets for our Operations teams by managing trade-offs between Customer Experience/Service… more
- Amazon (Seattle, WA)
- Description The Planning Analytics and Workforce Strategies (PAWS) team within the Amazon Grocery Logistics (AGL) org owns workforce planning integration and ... business. The AGL PAWS team develops and manages a Workforce Planning mechanisms and product suite that solves for...processes. We are looking for a dynamic, experienced Program Manager with a strong delivery record and proven success… more
- Chewy (Louisville, KY)
- …seeking a highly skilled Pharmacy Workforce Manager to lead workforce strategy and execution across Chewy's Pharmacist Operations ! This team supports ... a high-performing WFM team, including forecasters, schedulers, real-time analysts, and workforce specialists supporting 24/7 pharmacist operations . + Balance… more
- DoorDash (Phoenix, AZ)
- …while surfacing accountability You will report to DoorDash's Senior Manager , Workforce Strategy for Marketplace and Drive Support Operations . While we would ... as possible at scale. About the Role As the Manager , Workforce Strategy for Merchant, you will...about you because you + Have 5+ years in workforce management or support operations or management… more
- Whirlpool Corporation (Benton Harbor, MI)
- …in summary** Whirlpool is currently seeking a qualified candidate to fill a critical Manager , Workforce Management role at our Riverview Campus in Benton Harbor, ... This role is within the Consumer Services Strategy & Operations teams and will work closely with business ...Michigan, or our Customer Experience Center in Cleveland, Tennessee. The primary goal… more
- Sanofi Group (Morristown, NJ)
- **Job Title:** Manager , Customer Service Operations - Vaccines **Location** : Morristown, NJ **About the Job** Our organization in North America is growing ... to delight our customers. The Customer Service Manager will help analyze our operations and...Customer Service team leaders managing capacity planning and workforce management by analyzing historical data and forecasting future… more
- The Cigna Group (Bloomfield, CT)
- …right place at the right time, directly impacting our business success, customer satisfaction, and employee experience. As the Workforce Management Forecasting ... Collaboration: Partner effectively with key stakeholders across departments (eg, Operations , Customer Service, Finance, Human Resources) to understand… more
- PPL Corporation (Cumberland, RI)
- …the Rhode Island Energy that results in a positive customer experience. A Manager Customer Operations must have a deep understanding of customer ... Overview Reporting to the Sr. Manager , the Manager - Customer Operations is...paced contact center environment. + Oversee a culturally diverse workforce through coaching, counseling, and engagement to ensure tasks… more
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