• Intraday Analyst

    AmeriHealth Caritas (Philadelphia, PA)
    …+ High School/GED or equivalent required. + Associate's Degree preferred. + Experience in multi - site call center support environment. + Two (2) ... Analyst will be responsible for monitoring and managing intraday call volume to ensure load balancing and compliance to...The real time management tasks include monitoring and analyzing call volume by queue, maintaining service level and ASA… more
    AmeriHealth Caritas (04/15/25)
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  • Full-Time On- Site Call…

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... find something that works for everyone. This is an on- site , entry-level position. While prior contact center ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (04/16/25)
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  • Full-Time On- Site Call…

    Mass Markets (Savannah, GA)
    POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... find something that works for everyone. This is an on- site , entry-level position. While prior contact center ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (04/16/25)
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  • Call Center Site Director

    Mass Markets (Las Cruces, NM)
    …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...agent conflict) + Possess time management, planning, organizational and multi -tasking skills + Ability to learn new products and… more
    Mass Markets (04/05/25)
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  • Call Center Site Director

    Mass Markets (Mesilla, NM)
    …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (04/05/25)
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  • Call Center Customer Service Manager

    Mass Markets (Mesilla, NM)
    …a trusted partner in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors ... service levels, deliver specific sales objectives and support the call center in all facets. Candidates for...back-office experience is preferred. This is a full-time, local, on- site position and requires employees to report to work… more
    Mass Markets (04/17/25)
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  • Call Center Claims Representative…

    Mass Markets (Killeen, TX)
    …established ourselves as a trusted partner in the industry. We are looking for call center claims representatives to support inbound customer service, help desk, ... most recognizable brands in the world. Schedules vary by site and project. This is an on- site ,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (03/29/25)
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  • Bilingual Call Center Representative

    Mass Markets (Savannah, GA)
    …ourselves as a trusted partner in the industry. We are looking for bilingual call center representatives to support inbound customer service, help desk, and ... and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries, increasing customer… more
    Mass Markets (05/05/25)
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  • Child Supp Services Specialist I Call…

    State of Massachusetts (Chelsea, MA)
    *Child Support Services Division* * Call Center Representatives* *Agency Overview* The Department of Revenue's core mission is to collect the revenues required to ... and private entities. *Position Description:* The CSS Customer Service call center is located in Chelsea and...individual in a team setting, having the ability to multi -task in a fast paced environment and maintain a… more
    State of Massachusetts (02/18/25)
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  • Call Center Representative…

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for call center representatives to support ... the job and be highly reliable. Schedules vary by site and project however we can usually find something...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
    Mass Markets (03/11/25)
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