- iconectiv (Bridgewater, NJ)
- …and critical business applications while providing outstanding customer service to our tier 1 customer. This person must demonstrate very good technical ... knowledge articles, incident resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME for internal escalation… more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... Senior Specialist II** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...to deliverables and performance metrics where applicable. u The Tier II support is involved in resolving complex issues,… more
- ALBEMARLE (Silverpeak, NV)
- …level hierarchy concepts. The OTS (Operational Technology Security) Engineer role falls under Tier I / II support in the hierarchy. The role requires proficiency ... efficiency. At small sites, this position also covers on-premise Tier I support for business functions. This position is...the support structure is the integration of IT (Business Network ) and OT Systems. This role also assists in… more
- CBRE Government and Defense Services (Mclean, VA)
- …applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application issues, and ... applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application issues, and… more
- COOLSOFT (Cayce, SC)
- …40 lbs. - Perform firmware/software/security/feature upgrades and other maintenance tasks - Monitor Agency trouble ticket system and complete network assigned ... EST. Client Info : DPH Note: * Interview Process: 1 round, virtual (video required) * Work Location: Role...- Will serve as the Agencys first and second tier of support fielding wireless and network … more
- Epsilon, Inc (Quantico, VA)
- …AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and look forward to what ... MCU's Information Technology services are delivered through a wired.edu network and domain, as well as a wireless "Bring...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- Merck & Co. (Baton Rouge, LA)
- …improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished ... production priorities are achieved by employees.Sets priorities for operators, monitor attendance, productivity, and training to meet production goals.Talent… more
- LiveRamp (San Francisco, CA)
- …use cases-within organizations, between brands, and across its premier global network of top-quality partners.** **Hundreds of global innovators, from iconic ... use cases-within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer… more
- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... customer in Ashburn, VA. **Responsibilities:** + Supporting the restoration of network infrastructure, and service operation as quickly as possible to minimize… more
- Sharp Electronics Corporation (Kingsport, TN)
- …The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients ... beginning basic triage of tickets/alerts before resolution or escalation + Monitor Backup offerings, perform basic troubleshooting, and escalate alerts + Reconcile… more
