- TEKsystems (Overland Park, KS)
- …progress on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2/ Tier 3 teams for unresolved/complex incidents. - Participate ... ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook… more
- Leidos (Hill Air Force Base, UT)
- …in our TRANSPORT / IP (TRIP) NOC for a TRANSPORT / IP (TRIP) NOC TECHNICIAN at Scott AFB. **Due to contract requirements, US Citizenship is required along ... 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support * Provide timely...DISN * Resolve multi-layer complex issues that cross several NOC or domain within O&M * Demonstrate extensive proficiency… more
- Leidos (O'Fallon, IL)
- …in our TRANSPORT / IP (TRIP) NOC for a TRANSPORT / IP (TRIP) NOC TECHNICIAN at Scott AFB. **Due to contract requirements, US Citizenship is required along ... ticket. * Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support * Provide timely situational awareness to… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an **Network Operations Center ( NOC ) Technician in Fort Belvoir, VA** to support large-scale migration and operations on a ... candidate will be detail-oriented and proactive Network Operations Center ( NOC ) Technician to support mission-critical federal IT...issues, ensuring timely resolution or proper escalation. + Perform Tier 1 and Tier 2 troubleshooting for… more
- Leidos (Hill Air Force Base, UT)
- …Surveillance and Reconnaissance (AISR) Operations Support Cell for a Network Technician at Hill AFB, UT. **Primary Responsibilities:** Responsible for assisting with ... 24/7/365 sustainment support for outages, degradation of services and Tier 1/ Tier 2 support + Provide timely...DISN + Resolve multi-layer complex issues that cross several NOC or domain within O&M + Demonstrate extensive proficiency… more
- Watershed Security (Norfolk, VA)
- …Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/ 3 support in at least one of the following systems: ... is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems...in some or all of the following areas: enterprise-level tier 2/ 3 computer network support, server virtualization… more
- Brightstar Lottery (Providence, RI)
- …issues using documented runbooks + Escalate unresolved issues with detailed analysis to Tier 2/ 3 engineers + Perform recurring system health checks, firmware ... Properly escalate tickets with detailed notes and logs to Tier 2/ 3 + Clearly communicate issue severity...6 years of related experience is required. **Requirements** + 1- 3 years experience in a NOC , help… more
- Uniti (Mobile, AL)
- …(monitoring of critical paths and systems that comprise the Uniti Network). + Escalations from NOC Tier 1. + Proficient in the majority of the 32 different ... technician will optimize system operation and resource utilization ( NOC ), perform network system analysis and planning, and provide...Uniti. This includes devices at the Layer 1,2 and 3 within the network. + Primarily a support position.… more
- Lumen (Sacramento, CA)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... world and shape the future. **The Role** The Operations Technician III - Federal is a highly skilled network...SolarWinds and Web Helpdesk to monitor and isolate Layer 2/ 3 issues across IP, VPN, and MPLS networks, and… more
- Fifth Third Bank, NA (Norwood, OH)
- …degree and 1+ years, or no degree with 5+ years in help desk/service desk/ NOC technician roles). + Strong verbal and written communication skills. + Demonstrated ... in banking at Fifth Third Bank. IT Operations Center Technician - 3rd Shift General Function Responsible for monitoring,...+ Perform system and application monitoring and diagnostics; engage Tier II and III support teams for resolution. +… more
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