- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... make a difference. **Responsibilities:** As a teammate on our NOC , you'll be challenged with hard support problems where...hard support problems where you will coordinate with other NOC and Operational staff and be asked to support… more
- Insight Global (Houston, TX)
- Job Description The Network Operations Center ( NOC ) Technician serves as Tier 1 support for Greater Harris County 9- 1 - 1 Emergency Network. This ... https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Provide Tier 1 support for all inbound NOC service...Tier 1 support for all inbound NOC service requests, alerts, and incidents (Calls, Emails, Alerts..)… more
- Virtual Service Operations (Lorton, VA)
- …diagrams, configurations, and incident reports. + Provide technical guidance and mentorship to Tier 1 NOC Analysts. + Participate in on-call rotations ... performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II...Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support. + Perform advanced troubleshooting… more
- TekSynap (Rockville, MD)
- **Responsibilities & Qualifications** The Tier I- NOC Technician provides Network Operations Center support and front-line communications, monitoring, support, ... technology (IT) technicians. **RESPONSIBILITIES** + Receive and resolve Level 1 requests via phone, e-mail and internal Remedy ticket...obtain Public Trust **Overview** We are searching for a Tier I- NOC Technician to join our team… more
- Virtual Service Operations (Lorton, VA)
- …existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC personnel. + Ensure network security standards are adhered ... VSO is seeking a highly skilled and experienced Senior NOC Network Engineer ( Tier 3) to join...as the escalation point for complex network issues from Tier 1 and Tier 2… more
- NBC Universal (Englewood Cliffs, NJ)
- …+ Accept, triage, and handle-to-resolution escalated customer-impacted technical issues from Tier 1 Contact-Center (Care). This includes direct contact with ... embrace authenticity and inspire people to thrive. The Customer NOC Analyst at Media Group Technology, will be part...part our essential support team that will oversee technical Tier 2 escalations, process workflow and elevating end user… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Shift Lead Job Category:...procedures as needed. * Act as escalation point for NOC operations during the shift * Ability to be ... of any incidents causing a disruption to day-to-day operations. * Keep the Tier 1 Manager abreast of all shift member performance or attendance issues. * Provide… more
- Children's Mercy Kansas City (Kansas City, MO)
- …real-time and helping coordinate support needs. * Has the expertise to perform all Tier 1 Support functions. * Has on-call responsibilities for support desk ... support needs. * Has the expertise to perform all Tier 1 Support functions. * Has on-call...processes: * Assist in the development and implementation of NOC monitoring processes. * Provides training on new monitoring… more
- Lumen (San Antonio, TX)
- …network management (NM) activities and serve as the first level of escalation to Tier I NOC personnel on network issues. + Troubleshoot, identify, and resolve ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- Arkansas Electric Cooperative Corporation (Little Rock, AR)
- …AND RESPONSIBILITIES + Take part in NOC the shift schedule for daily/nightly tier 1 operations coverage and support of AECC's operational network. + Provide ... written/verbal communications updates to affected users/stakeholders, escalations, etc. + Provide tier 1 standard operating procedures that diagnose and… more