- Keurig Dr Pepper (Frisco, TX)
- …experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center operations . This role will be ... high-level consumer issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations… more
- MongoDB (Austin, TX)
- …like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As ... a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as… more
- SAP (Newtown Square, PA)
- …options for you to choose from. SAP Enterprise Cloud Services (ECS) Customer Escalation team is part of the ECS Global Customer Engagement organization. This team ... for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread across regions APJ, EMEA/MEE and the...with various units of ECS like Cloud Major Incident Manager , Manager -on-Duty and experts from various areas… more
- Cambridge International Systems Inc (Omaha, NE)
- …cabling, etc. + Provide basic troubleshooting skills to resolve problems. Act as escalation manager liaison between operations and support elements for ... and systems pertinent to the position. DESIRED QUALIFICATIONS + Act as escalation manager liaison between operations and support elements for rapid… more
- Amazon (Imperial, PA)
- …waste generated and correct consignment documentation is adequately maintained and stored. *Ensure escalation to operations Area Manager when problems arise ... In this position, you are a contact partner between Operations and WHS departments. As a Hazmat waste coordinator,...sending feedback and suggestions for improvements through the line manager . *Verify the condition of waste containers and waste… more
- GE Appliances, a Haier company (Louisville, KY)
- …in the areas of safety, quality, delivery and cost. **Position** Senior Manager , Manufacturing Operations **Location** USA, Louisville, KY **How You'll Create ... manage the boards. + Maintain a good technical knowledge of operations ; follow the escalation process to address and respond to abnormalities and recommend… more
- Citigroup (Getzville, NY)
- …Risk & Control for Payments Operations for NAM Cluster - Operational Risk Group Manager , SVP (C14)** Are you looking for a career move that will put you at the ... Operations . Within this team the Operational Risk Group Manager is accountable for management of Risk for Payments...the operational risk events cycle, which includes the capture, escalation and management of operational risk events + Lead… more
- MUFG (Tampa, FL)
- …our recruitment team will provide more details. **Job Summary** As a GSOC (Global Security Operations Center) Manager , you will lead a regional team of Tier 1 ... shift coverage and on-call rotation schedules to support 24/7 operations ** **Serve as the first point of escalation... operations ** **Serve as the first point of escalation for high-severity or complex security events.** **Team Management… more
- Corning Incorporated (Charlotte, NC)
- Customer Operations Manager , AMERICAS **Date:** Jul 18, 2025 **Location:** Charlotte, NC, US, 28216 **Company:** Corning Requisition Number: 68736 **The company ... individuals for their own use. **Role Purpose** The Customer Operations Manager plays a crucial role in...work environment that encourages team engagement and productivity + ** Escalation Management:** + Act as the point of contact… more
- LEGOLAND (Carlsbad, CA)
- **What you'll bring to the team** **ROLE Summary:** The Security Operations Manager leads the daily security operations at LEGOLAND California Resort. This ... across all areas of the Resort. In addition to security responsibilities, the Security Operations Manager also serves as both Incident and Resort Duty Manager… more