- CACI International (Omaha, NE)
- Help Desk Operations Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... **The Opportunity:** As a Unit Level Intelligence (ULI) Toolkit Help Desk Support Specialist, you will have...+ Ensure maximum availability, security, and reliability of IT operations . + Draft, edit, maintain, and provide input to… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Monitoring Tools,Network ... Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/… more
- L3Harris (Colorado Springs, CO)
- …L3Harris is currently searching for a Sr. Asociate, Network Specialist, Information Assurance for our Colorado Springs, CO site. The Senior Network Specialist ... Engineer requires an active Top Secret Clearance with SCI eligibility. They will have a strong background in Information Assurance on Government networks; will monitor security of the network using ACAS and other tools to produce reports for Senior Leaders on… more
- Canon USA & Affiliates (Coraopolis, PA)
- …Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#LI-RH1 ... **About the Role** Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies and work processes. **Your Impact** -… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …team to deliver state-of-the-art capabilities. The Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and ... ** Help Desk Lead - Senior** **Category:**...** Help Desk Lead - Senior** **Category:** Service Desk...workflows, and contributes to the overall success of the help desk team and the organization. CGI… more
- University of Miami (Miami, FL)
- …policy and procedures. Department Specific Functions: The Senior Manager, IT Help Desk manages all aspects and operations of an organization's technical ... operating procedures and policies for the team. + Oversee the day-to-day operations of the Help Desk , including prioritizing and delegating tasks. + Monitor … more
- University Corporation for Atmospheric Research (Boulder, CO)
- …and monitor key performance indicators (KPIs) and service level agreements (SLAs) for Help Desk operations , driving continuous improvement in response times, ... services. This individual is responsible for overseeing the daily operations of the IT Help Desk and Multimedia Services team, ensuring exceptional… more
- ManTech (Herndon, VA)
- …day remote. The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper ... operations , coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position… more
- Robert Half Technology (Grand Island, NE)
- …ensure exceptional customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical background. Please ... goals. * Stay informed about industry trends and incorporate best practices into help desk operations . * Develop and execute strategies to improve the… more
- General Dynamics Information Technology (Washington, DC)
- …to ensure high-quality service delivery. The manager will drive continuous improvement in help desk operations , streamline workflows, and ensure that support ... Will Make an Impact:** . Act as the senior manager for unclassified help desk operations , providing leadership and guidance to technicians and newly promoted… more
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