- Vail Resorts (Vail, CO)
- …and hotel staff, as necessary, to include filling in other roles such as concierge, greeter, PBX , Guest Service Agent , and any other assistance when ... Desk Team and is responsible for maintaining and enforcing Brand Standards of Guest Service and procedures to ensure a professional and genuine guest … more
- The Resort at Paws Up (Las Vegas, NV)
- … to join our team in Las Vegas, Nevada. The PBX (Hotel Communications) Agent serves as the central hub of guest communication and service coordination, ... the luxury standards of the resort by delivering exceptional service , anticipating guest preferences, and ensuring operational...guest experience. Systems & Technical + Operate the PBX /console and Maestro PMS to update guest … more
- IHG (Santa Monica, CA)
- …handling procedures and security protocols. + Participate in training programs to enhance guest service skills. **What We need from you:** + Previous experience ... Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service . + Outstanding organizational abilities and skill for… more
- Omni Hotels (Austin, TX)
- …arrivals and departures within a short period of time + Previous customer service experience + Previous hotel PBX /front desk experience is strongly preferred ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...Job Description Omni Hotels & Resorts is seeking aPBX Agent including a $500 Sign-On Bonusfor the beautiful Barton… more
- Omni Hotels (Hot Springs, VA)
- …+ To be thoroughly acquainted with the AM and PM checklist. + Process guest check-outs according to Omni's Moments of Service and Standard Operating Procedures. ... included within guest folios + Log all guest requests, service deficiencies, and work orders...+ Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency procedures… more
- The Resort at Paws Up (Greenough, MT)
- …+ Ensure confidentiality of guests before and throughout their stay. + Assist with guest service issues promptly and efficiently. + Sell and promote resort ... extraordinary. Position: We are seeking a talented Front Desk Agent to join our team. What We Offer: +... enrichment activities, accurately and promptly assisting to remedy guest service issues. + Keep up-to-date knowledge… more
- Spanish Peaks Mountain Club (Park City, UT)
- …guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicating and partnering with ... is personalized and executed seamlessly + Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings… more
- Vail Resorts (Vail, CO)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest...knowledge is a plus. Continually provide prompt and courteous service when answering guest calls and making… more
- The Walt Disney Company (Kapolei, HI)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... and much more! Operators are responsible for providing the Guest 's first experience with the Spirit of Aulani while...needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions… more
- Kimpton Hotels & Restaurants (Sacramento, CA)
- **What You'll Do** The Guest Service Agent /Night Auditor is responsible for registration and check-out, PBX operations, mail and message service all ... At least one year of previous experience in a full- service hotel front desk operation. + High school diploma...education degree (GED) required. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more