- Honeywell (Charlotte, NC)
- …improving their operational efficiencies. **THE POSITION** As a **IT Manager, Service Desk Problem Management ** , you will be responsible for managing and ... overseeing the service desk problem management process. Your role will involve ensuring the timely resolution of IT issues, identifying root causes, and… more
- Walgreens (Deerfield, IL)
- …. **Job ID:** 1619262BR **Title:** System Engineer II - ITSM Problem Management **Company Indicator:** Walgreens **Employment Type:** **Job Function:** ... and problems within the IT environment. The role includes managing the problem investigation process, ensuring that problems are correctly identified and resolved in… more
- Regions Bank (Orlando, FL)
- …the careers section of the system. **Job Description:** At Regions, the Problem Asset Management (PAM) Workout Specialist manages numerous clients simultaneously ... and external guidelines and regulations + Collaborates with team leader and management to ensure specialists are equipped with the proper tools to efficiently… more
- Guardian Life (Holmdel, NJ)
- …effective communication, and rapid resolution of incidents. + Drive the Problem Management process, fostering collaboration across teams to identify ... objectives. + Monitor key performance indicators (KPIs) related to incident resolution, problem management , and change success, and implement strategies to drive… more
- ServiceNow, Inc. (San Diego, CA)
- …initiatives across the organization + Contribute to the design of the Problem Management process, data modeling and reporting, policies, and procedures ... + Provide training, coaching and guidance to internal teams, growing problem management best practices throughout the organization + Present to all levels of the… more
- Leidos (Camp Springs, MD)
- …of degree. + Experience in IT Service Management (ITSM)- Prior experience in problem management , incident management , or IT operations. + Analytical & ... Tools- Proficiency in platforms like ServiceNow, BMC Remedy Jira, or other problem management systems. + Must have a SEC **Preferred Qualifications:** + Two… more
- TEKsystems (San Antonio, TX)
- …and resolution plans. + Develop and maintain dashboards and KPIs to track problem management performance. + Present findings and recommendations to stakeholders ... and leadership. + Process Improvement + Drive continuous improvement initiatives within the problem management process. + Ensure adherence to ITIL best practices… more
- ServiceNow, Inc. (Orlando, FL)
- …policies, and procedures across operational, support, and other adjacent teams. + Grow problem management best practices across all functions and levels of the ... enterprise cloud infrastructure + At least 3 years of experience with Problem Management or a closely related field (program, project, release, change … more
- CAI (Columbus, OH)
- …experience or some college training in lieu of IT Service Operations or Problem Management experience preferred + Demonstrate some knowledge of IT processes ... Onsite **Job Summary** We are looking for a motivated Problem Analyst ready to take us to the next...apply now. **Job Description** We are looking for a Problem Analyst to investigate incidents and issues identified as… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Relationship Manager (CBRM); or Lean Six Sigma Green Belt; or HDI Problem Management Professional; or ServiceNow Certified Implementation Specialist - ITSM ... Seize your opportunity to make a personal impact as a **SCITLS Problem Manager** supporting USSTRATCOM. GDIT is your place to make meaningful contributions… more
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