- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production , development, and test environments in ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- HTC Global Services Inc (Dearborn, MI)
- …like Dynatrace, GCP Logs, Grafana, Splunk, etc. Demonstrated experience in production support and incident management , with a focus on enhancing customer ... high availability and reliability of our systems through strong production support and a focus on customer...in software development with a strong focus on Java. Incident Management : Respond to production … more
- CTG (Cincinnati, OH)
- …tasks using scripts or tools (eg, Ansible). + Participate in 24/7 on-call rotation for production support , incident management , and root cause analysis. ... + Install, configure, and maintain DataStax Cassandra (DSE) clusters in production , staging, and development environments. + Monitor cluster performance and… more
- MUFG (New York, NY)
- …performance of global digital banking products. + Provides client production support including incident management participation for triage of problem ... Channels teams are comprised of professional Product Managers, Business Analysts, Technical Support representatives, and Project Managers who develop and support … more
- Copeland (Forney, TX)
- …working with Manhattan SCALE, Warehouse management systems. (WMS) + Experience in production support and incident management + Strong organizational ... member of the Forney, TX Team, this role will support the distribution center in managing the Manhattan warehouse... the distribution center in managing the Manhattan warehouse management system. **AS THE MANHATTAN WMS ADMINISTRATOR, YOU WILL:**… more
- US Bank (Cincinnati, OH)
- …and mentoring to less experienced team members. Train associates on the major incident management process and procedures via direct coaching and mentoring. + ... and managers across the enterprise. + Provide strategic direction and vision for incident management processes. Assist in identifying new ways to simplify,… more
- MongoDB (NY)
- …technical leader to join the MongoDB Technical Services team, leading the Americas Incident & Escalations Management Teams. This is a crucial leadership role ... a significant impact on the success of the global Incident & Escalations Management organization, helping to...Incident Command, and knowledge services + Ability to support virtual and on-site meetings with customers, and competently… more
- JPMorgan Chase (Tampa, FL)
- …from business disruption, minimizing the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global activity driven by any ... disruption eg, application or Clearing House/ Agent Bank outage. As an Incident Management Vice President in Global Command Centers-Payments Operations, you… more
- Paramount (New York, NY)
- …contact for senior management , being the 24/7 senior focal point for incident management within the enterprise, directing the CSIRT in appropriate response ... Response Team (CSIRT) activities and capabilities development with the support of SOC analysts and incident responders...what is actionable Ensure continual development of full security incident management lifecycle, from incident … more
- Walmart (Bentonville, AR)
- …do so, you will need strong skills in the following areas:** **Control incident management processes and procedures.** **Calm under pressure when controlling ... or a related field, or relevant work experience.** **Strong and demonstrable incident management skills with relevant experience in an enterprise organization.**… more
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