- Chewy (Minneapolis, MN)
- **Our Opportunity:** Chewy is seeking a **Senior Program Manager & Data Scientist, Voice of the Customer (VoC)** to lead and drive one of our VoC ... **What You'll Need** + 6+ years of experience in program /project management and/or customer analytics, with direct...Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program ... and systems management 24x7x365. + Develop and execute a formal preventive maintenance program . Ensure all voice infrastructure is up to date with patches… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... service + Develop and execute a preventive maintenance program to keep voice infrastructure up-to-date with...Top Secret/SCI clearance **Overview** We are seeking an Operations Voice Manager to join our team supporting… more
- BAE Systems (Herndon, VA)
- …looking for a highly skilled Voice Engineer to join our technology-based program supporting a key government customer with the following skills: + Design, ... bridges, call management servers) + Experience with Avaya Communication Manager , Call Center technology design and best practice ABC...experienced Voice Engineers to join our technology-based program supporting a key Government customer . A… more
- Amazon (Bellevue, WA)
- …Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables our design teams ... CX, you will also join a community of design program managers in our broader ADX organization to leverage...taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective… more
- M&T Bank (Williamsville, NY)
- …and state agencies. Your mission: safeguard quality, mitigate risk, and champion the voice of the customer . This role goes beyond traditional quality control. ... the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As...compliance at every level? As the Senior Quality Assurance Manager , you will lead a high-impact team within our… more
- Crate & Barrel (Northbrook, IL)
- …shaping the company's understanding of the customer journey. This role owns the Voice of the Customer (VOC) program , transforming complex customer ... an inclusive mindset to join our team as a Manager , Customer Experience. The Customer ...Experience + Strategic Leadership: Own and evolve the enterprise-wide Voice of the Customer (VoC) strategy, ensuring… more
- CalSTRS (Sacramento, CA)
- Job Posting: Customer Service Training Manager State Teachers' Retirement System JC-497552 - Customer Service Training Manager STAFF SERVICES MANAGER ... a motivated individual to work as a Staff Services Manager I on the Training Team. Customer ...background has prepared you to manage a comprehensive training program for a high-volume customer service operation.… more
- Coinbase (Des Moines, IA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Medtronic (Lafayette, CO)
- …of Spine Surgery? Join Medtronic Cranial and Spinal Technologies (CST) as a Senior Program Manager with the AiBLE Upstream Marketing team. This **Senior ... Program Manager ** will be responsible for leading...support product development and collect clinical data, while gathering Voice of Customer (VOC) and Voice… more
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