- MAPFRE Insurance (Webster, MA)
- Customer Quality/ Voice of The Customer Program Manager Date: Sep 6, 2025 Location: Webster, MA, US Company: MAPFRE ** Join MAPFRE Insurance as a ... Customer Quality & Voice of the Customer Program Manager ** Are you passionate about transforming customer feedback into strategic action? Do you… more
- TD Bank (New York, NY)
- …you more specific details for this role. **Job Description:** Preferred Qualifications ** Voice Recording Product Manager with deep expertise in enterprise ... the end-to-end lifecycle, costings, design and operational excellence of our voice recording platforms supporting our Wholesale Finance Global Markets business. This… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program ... and systems management 24x7x365. + Develop and execute a formal preventive maintenance program . Ensure all voice infrastructure is up to date with patches… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... service + Develop and execute a preventive maintenance program to keep voice infrastructure up-to-date with...Top Secret/SCI clearance **Overview** We are seeking an Operations Voice Manager to join our team supporting… more
- BAE Systems (Herndon, VA)
- …our freedom. + We are looking for Voice Engineers to join our technology-based program supporting a key government customer . + Design, test and deploy new ... bridges, call management servers) + Experience with Avaya Communication Manager , Call Center technology design and best practice ABC...experienced Voice Engineers to join our technology-based program supporting a key Government customer . A… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring aVoice And Video Team Leadfor our program with the US Coast Guard. This position will be located in Alexandria, VA and will ... developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply… more
- CVS Health (Boston, MA)
- …you'll do:** _Proactive Insights:_ + Utilizing an array of " Voice of Customer " tools, the CEM Manager will identify actionable market insights for future ... with heart, each and every day. **Position Summary:** The Manager , Digital CEM is responsible for monitoring and providing...Digital CEM is responsible for monitoring and providing actionable voice of the customer insights to our… more
- Microsoft Corporation (Reston, VA)
- Microsoft has an exciting opportunity for a **Principal Customer Experience Program Manager ** in the Cloud + Artificial Intelligence (C+AI) Silver Networking ... of these capabilities. This role is for a Principal Customer Experience Program Manager who...drive complex programs from planning through launch. Champion the " voice of the customer " internally, advocating for… more
- Amazon (Bellevue, WA)
- …Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables our design teams ... CX, you will also join a community of design program managers in our broader ADX organization to leverage...taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective… more
- Amazon (Arlington, VA)
- …" for product and tech teams. We are looking for a self-motivated and results-oriented Program Manager (PM) based in Amazon HQ2 (Arlington, VA) who will execute ... Description Customer Trust External Relations (CTXR) ensures global thought-leaders,...team on complex projects across multiple initiatives, proactively drive program improvements and mechanisms, oversee vendor contracts, team budget,… more
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