- Alameda Health System (Oakland, CA)
- …in the implementation of patient care standards, infection control standards and quality assurance criteria; assist with conducting studies; participates in unit ... Summary SUMMARY: The Certified Radiologic Technologist (CRT) - Invasive Specialist assists the Radiologist and Cardiologist in the Interventional Radiology/Cardiac… more
- Bank OZK (Little Rock, AR)
- …experience preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Job Expectations Job Expectations: O ... . Job Purpose & Scope Prepares, coordinates, and conducts quality reviews and needs assessments to ensure quality...are met. Knowledge, Skills & Abilities + Knowledge of call center principles. + Knowledge of general banking principles… more
- New York State Civil Service (Albany, NY)
- …Agency Temporary and Disability Assistance, Office of Title Call Center Quality Assurance Specialist 2 (NYHELPS) Occupational Category Other Professional ... include, but are not limited to, the following:* Supervises two or more Call Center Quality Assurance Specialists 1.* Establishes the business rules for the … more
- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist , reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF contracts supporting...to emphasize that your new role as a QA Specialist requires you to be completely engaged with agents… more
- AssistRx (Orlando, FL)
- …as well as system data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing ... quality , internal team relationships, and customer service. The Quality Assurance Specialist regularly provides...+ Previous call center experience participating in quality call and system audit performance reviews… more
- AssistRx (Phoenix, AZ)
- …tasks associated with the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, ... quality , client relationships, and customer service. The Quality Assurance Specialist regularly provides...records to ensure program metrics are met + Preparing call center reports and tracking service trends + Participating… more
- Beacon Mobility (Houston, TX)
- …Conduct agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent activity, schedule ... Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist… more
- PNC (Pittsburgh, PA)
- …valued and have an opportunity to contribute to the company's success. As a Quality Assurance Specialist Sr within PNC's Retail Technology Shop and ... in STEM OPT for this position. Seeking a detail-oriented and technically skilled Senior Quality Assurance Specialist Sr to lead and execute quality… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its contract with the Integrated Referral Management and Appointing ... pertinent documents. + Report opportunities for improvement (MICAs/Mis-booked Appointments). + Research Call Center Agent quality via MHS-GENESIS. + Follow-up on… more
- PNC (Miamisburg, OH)
- …and have an opportunity to contribute to the company's success. As a Senior Quality Assurance Specialist within PNC's Lending Technology Credit Card ... the field on a regular basis. As a Senior Quality Assurance Specialist , you will...accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All… more
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