- NTT America, Inc. (Richmond, VA)
- …+ Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX ... belong and thrive. **Your day at NTT DATA** The Senior Customer Experience Technical Services (TS) Systems Integration Specialist...+ Genesys - Level 4 Courses - Genesys Cloud - Edge - Networking; … more
- AIG (Jersey City, NJ)
- …Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud ). + Develops high and low level contact center ... help customers to manage risk. Join us as a Senior Contact Center Engineer to play your...center delivery, integration, and support. + Strong experience of Genesys Cloud . + Prior experience of Avaya… more
- Qualtrics (Seattle, WA)
- …( Genesys , NICE, Twilio, Avaya, Cisco, etc.).Experience working with Cloud -based or On-prem Contact Center infrastructure, including: CCaaS platforms, ... work worth doing. ** Senior Product Manager- (Omnichannel Analytics - Voice & Contact Center Data)** **Why We Have This Role** + The Customer Care business is… more
- Community Health Systems (Franklin, TN)
- … cloud and on-premise contact center platforms, with preferred experience in ** Genesys Cloud CX and/or Genesys Engage** . The engineer will ... **Job Summary:** The Senior Contact Center Engineer is responsible...routing strategies. + **Preferred:** 2+ years of experience with ** Genesys Cloud CX or Genesys … more
- Capgemini (New York, NY)
- …€22.5 billion. **Job:** **Organization:** _INVENT OTHERS_ **Title:** _Capgemini Invent - Contact Center - Senior Consultant_ **Location:** _NY-New York_ ... **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About...by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini… more
- Amazon (Arlington, VA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... with REST APIs and web services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications… more
- CenterWell (Madison, WI)
- …or omni-channel (voice, chat, email, SMS) contact centers. + Familiarity with cloud -based telephony and CRM platforms (eg, Genesys Cloud , Five9, ... a part of our caring community and help us put health first** The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The… more
- OneMain Financial (Baltimore, MD)
- …such as ACD, Trunks and Dial patterns ensuring the integration aligns with cloud contact center environments. **Requirements** + Proficient in API development ... We are seeking a CCaaS Senior Engineer to join our growing Contact...the design, deployment, and configuration of CCaaS platforms (eg, Genesys , Nice, Five9, Amazon Connect, or other cloud… more
- Chewy (Boston, MA)
- …focusing on our 3rd party Customer Care Application stack which includes Oracle Service Cloud (OSvC), Genesys , and Salesforce. The ideal candidate will have a ... **Our Opportunity:** Chewy is looking for a Senior Technical Program Manager to join our Customer...management + Professional Product Owner Certification + Oracle Service Cloud , Salesforce, or Genesys certification + Experience… more
- Travelers Insurance Company (Hartford, CT)
- …+ Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer experiences. + ... capabilities and paving the way for best-in-class solutions. As a Senior Architect for Salesforce within the Enterprise Architecture organization, you will… more
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