- Humana (Providence, RI)
- **Become a part of our caring community and help us put health first** The Senior Genesys Cloud Engineer Supports development and execution of cloud ... implementation strategy within organization's existing IT infrastructure. The Senior Genesys Cloud Engineer work...or more years of experience implementing and supporting enterprise contact center solutions + 2 or more years of… more
- Capgemini (New York, NY)
- Genesys Senior Developer / Functional Consultant At Capgemini Engineering, the world leader in engineering services, we bring together a global team of ... City NY** **Job Description - Grade Specific** We are looking for a highly experienced Genesys Senior Developer / Functional Consultant with 5 to 9 years of… more
- Capgemini (New York, NY)
- …TX and New York City NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of 5 years of experience in application ... development, specializing in multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have hands-on… more
- Travelers Insurance Company (Hartford, CT)
- …is beneficial. + Experience with Contact Center as a Service (CCaaS) platforms. Genesys Call Center Products (on-prem & cloud ) and Genesys Intelligent ... **Target Openings** 1 **What Is the Opportunity?** As a Senior Director of Architecture, you will help lead the...skills and a deep understanding of modern technologies including Cloud -native, APIs, AI, and ML. You are a person… more
- Amazon (Atlanta, GA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... with REST APIs and web services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications… more
- Astellas Pharma (Northbrook, IL)
- …**Preferred:** + Palo Alto Networks (PCNSE) + Zscaler Certified Professional (ZCP) + Contact center certifications ( Genesys , NICE, Cisco, etc.) + Zero Trust or ... and secure operation of our global network infrastructure and enterprise contact center technologies. This strategic leadership role will be responsible for… more
- Travelers Insurance Company (Hunt Valley, MD)
- …+ Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer experiences. + ... capabilities and paving the way for best-in-class solutions. As a Senior Architect for Salesforce within the Enterprise Architecture organization, you will… more
- RELX INC (Alpharetta, GA)
- …and Cloud . Intranet/Integration Connectivity between all telephony platforms and Contact Center Applications, Local and Wide Area Networks (LAN/WAN) and Cloud ... seamless communication operations across all systems. About the Role: The Senior Communications Engineer leads enterprise projects involving the planning, design,… more
- Stanford Health Care (Newark, CA)
- …multiple sources and present it in a clear, impactful way. Preferred: Experience with Genesys Cloud CX, NICE inContact, Avaya CMS, Amazon Connect, or similar. ... R, VBA). Systems & Platforms: Work with data from contact center platforms such as Genesys , NICE...**A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics… more
- Capgemini (Atlanta, GA)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of client… more
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