- Microsoft Corporation (Redmond, WA)
- …AI capabilities to create secure, scalable, and impactful solutions for commercial customers. As ** Senior Customer Experience Program Manager** and part ... efforts, troubleshoot complex issues, and ensure successful delivery of shared goals. Customer Experience Program Mgmt IC3 - The typical base pay range… more
- Honeywell (Atlanta, GA)
- As a ** Senior Customer Experience Program Manager here** at Honeywell, you will design, implement, and oversee programs to collect and analyze ... experience . You will report directly to our ** Customer Experience Program Manager,** and...**Reporting & Communication** : Present findings and insights to senior leadership and stakeholders, communicating the voice of the… more
- Coinbase (Santa Fe, NM)
- …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- Amazon (Arlington, VA)
- …multi-million dollar businesses and reporting to senior leadership - Experience in technical program management working directly with software engineering ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our...is searching for a passionate, driven, and talented technical program manager to plan customer capacity within… more
- Tucson Electric Power (Tucson, AZ)
- ** Program Manager I, II, Senior - Customer Energy Optimization** Company **Tucson Electric Power** Location **Tucson, AZ** Requisition ID **6106** **About ... **Job Description - Program Manager I, II, Senior - Customer Energy Optimization** **Position Description**...to include moving forward departmental initiatives tied to the customer experience and to create and implement… more
- Microsoft Corporation (Redmond, WA)
- We are seeking a Senior Customer Program Manager (CPM) to join the Copilot Agents + Platform Ecosystem (CAPE) team in the Redmond, WA area. The candidate ... Copilot)-envisioning and building enterprise grade solutions using low code/no code platforms. Customer Experience Program Mgmt IC4 - The typical base pay… more
- Chewy (Minneapolis, MN)
- … program /project management and/or customer analytics, with direct VoC program experience preferred. + Strong background in **data science, statistics, or ... **Our Opportunity:** Chewy is seeking a ** Senior Program Manager & Data Scientist,...deep analytical expertise. You will not only improve the customer experience through strategic partnerships, escalation handling,… more
- Wells Fargo (Charlotte, NC)
- …this role:** Wells Fargo is seeking a Program Business Management Senior Manager within the Customer Reference Data Strategy, Execution and Operations ... This position is known internally as a Business Execution Senior Manager. **In this role, you will:** + Partner... experience **Desired Qualifications:** + Strong understanding of customer experience design with a genuine passion… more
- Amazon (Bellevue, WA)
- …Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables ... and oversee releases About the team The Amazon Delivery's Customer Experience team (ADX CX) team is...of human-centered design process - 5+ years of design program management experience Preferred Qualifications - Knowledge… more
- M&T Bank (Williamsville, NY)
- **About the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As the Senior Quality ... + ** Experience with Escalated Complaints:** Background in handling complex customer issues from branches or call centers. + **Compliance & Risk Expertise:**… more
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