- The Hertz Corporation (Atlanta, GA)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , ... Recovery Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we respond defines our brand. You'll lead our… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …The Senior Assistant Director will provide excellent quality customer service , consistency of information, and support outreach efforts to all ... judgment and discretion when interpreting policies, procedures, and regulations, along with customer service . + Demonstrated ability to build and maintain… more
- Ross Stores, Inc. (Dublin, CA)
- …team, and will foster a culture of collaboration, continuous improvement, and customer service \. The Senior Director will report to the Senior ... continuous learning opportunities and development for our teams\. **GENERAL PURPOSE:** The Senior Director of Benefits is responsible for developing and leading… more
- EMS LINQ (Austin, TX)
- …help administrators and educators navigate their daily challenges. **About The Role:** As the Senior Director of Customer Support, you will play a critical ... and exceed customer expectations. The role of Senior Director , Customer Support is...Stay current with industry trends and best practices in customer support technology, incorporating innovations to enhance service… more
- PingWind INC (Annandale, VA)
- Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA+USA) Description Pingwind is looking for a ... Senior Director of VA Customer ...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) with offices in Washington… more
- Fortive Corporation (Pittsburgh, PA)
- …services teams, including Customer Success, Field Services, Technical Support, and Customer Service . This senior leadership role requires a balance ... is highly engaged, builds quality solutions, and delivers outstanding customer service . Our leaders understand the critical...dignity. We are seeking an experienced and dynamic Sr. Director , Customer Experience to lead our … more
- Genentech (South San Francisco, CA)
- …in delivering life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This position is ... team at Genentech is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They use AI, digital… more
- Brink's (Coppell, TX)
- …coordination with internal project teams. + Act as the final escalation point for customer service issues, cases, and claims across multiple regions. + Drive ... + Ensure successful implementation by project teams. Regional Vice Presidents + Ensure customer service quality and timely issue resolution. + Ensure readiness… more
- Western Washington University (Bellingham, WA)
- Senior Director of Development Apply now ... community of donors and potential donors. About the PositionThe Senior Director of Development manages a team...or nonprofit organization. + Strong interpersonal skills and a customer service orientation. + Poised, professional manner… more
- GE Appliances, a Haier company (Louisville, KY)
- …function that drives customer satisfaction, loyalty, and lifetime value. **Position** Senior Director , Customer Success - Air & Water **Location** ... into continuous improvement. ** Customer Experience (30%)** + Build a " customer -first" culture with consistent standards for service excellence across all… more
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