- ServiceNow, Inc. (Orlando, FL)
- …better. **What you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an ... level of interaction and personalized service during an account-level escalation . The Account Escalation Manager ...service during an account-level escalation . The Account Escalation Manager establishes a trusted short-term advisor… more
- IBM (Austin, TX)
- …and responsibilities** HashiCorp is seeking a highly skilled and experienced Sr. Support Escalation Manager to join our Cloud Support Engineering team. This role ... aligning with HashiCorp product best practices. * Provide insightful analysis of escalation trends, drivers, and statistics to senior leadership. * Confidently… more
- RKON (Chicago, IL)
- …with Advanced Security designation in Identity and Access Management. Position Summary: The Senior NOC Manager is responsible for leading the Network Operations ... ensuring uptime, performance, and adherence to service level agreements (SLAs). The Senior NOC Manager will manage NOC analysts/engineers, implement ITIL-aligned… more
- American Express (New York, NY)
- …and effectively. We are seeking a highly motivated and detail-oriented Reputation Risk Senior Manager to join our growing team. This role will support ... database of reputation risk incidents and complete lessons learned analysis for senior leaders as needed, in partnership with manager . **Analysis and… more
- Wells Fargo (Philadelphia, PA)
- **About this role:** Wells Fargo is seeking a Branch Complex Senior Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about ... lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . The Branch Complex Senior Manager role will lead branch(es) within a… more
- Walmart (Bentonville, AR)
- **Position Summary ** The Senior Manager , Specialty Compliance and Ethics (IP Escalations) leads Walmart's global intellectual property escalation operations ... to customer trust. **What you'll do ** + Lead global IP escalation operations, triaging high-sensitivity issues and applying sound judgment in complex, sensitive… more
- NextEra Energy (Miami, FL)
- ** Senior Manager , Critical Infrastructure Fusion Center** **Date:** Sep 4, 2025 **Location(s):** Miami, FL, US, 33134Hialeah, FL, US, 33014 **Company:** NextEra ... team and help shape the future of energy. **Position Specific Description** The Senior Manager , Critical Infrastructure Fusion Center is responsible for leading… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a highly skilled and experienced Senior Quantitative Analytics Manager ( **Executive Director - Treasury Model Risk ... liquidity risk, interest rate risk, funds transfer pricing, and capital planning.** The Senior Quantitative Analytics Manager serves as an i **nternal authority… more
- Wolters Kluwer (Philadelphia, PA)
- …implement long-term solutions. + Provide regional technical direction and serve as a senior escalation point for critical and high-impact issues. + Guide root ... ** Senior Customer Service Technical Specialist (Account Manager...role goes beyond issue resolution-acting as a trusted advisor, escalation point, and mentor-driving continuous improvement in customer experience,… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- **Job Description Summary** The Senior Manager , Cybersecurity Operations provides oversight and leadership for the global 24/7 Security Operations Center (SOC), ... and resolution of security events in a hybrid operating model. The Senior Manager , Cybersecurity Operations, is accountable for building resilient SOC… more
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