• Senior Contact Center Engineer

    MetLife (Cary, NC)
    …will be responsible for the architecture, deployment, and ongoing support of our Genesys Cloud CX platform, ensuring it meets business requirements for ... We are looking for a highly skilled and proactive Senior Infrastructure Engineer to join our Contact...Platform Engineering & Support: * Design, implement, and maintain Genesys Cloud CX solutions including call routing,… more
    MetLife (10/26/25)
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  • Senior Contact Center Support…

    TEKsystems (Arlington, TX)
    Description - provide ongoing support and general maintenance of the Genesys Cloud platform - operate within a SAFE Agile environment to ensure efficient and ... equivalent required - Bachelor's Degree in related field or equivalent preferred - Genesys Cloud Certified Associate preferred Experience Level Expert Level Job… more
    TEKsystems (11/14/25)
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  • Senior AI/Voice Application Engineer

    TTEC (Frankfort, KY)
    Your potential has a place here with TTEC's award-winning employment experience. As a Senior AI/Voice Application Engineer working Hybrid in Denver, you'll be a ... in the United States says it all! **What You'll be Doing:** As a Senior AI/Voice Application Engineer , you will lead the design and implementation of… more
    TTEC (11/11/25)
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  • Senior Cameo Engineer

    SAIC (Lakehurst, NJ)
    **Description** SAIC is currently looking for a ** Senior Cameo Engineer ** to support our Aircraft Launch and Recovery Equipment (ALRE) team located in Lakehurst, ... NJ. The System Engineer would be responsible for creating solutions for the...is required. **PREFERED EXPERIENCE:** + Experience with CORE or GENESYS preferred. + Production engineering experience; reviewing all DoD… more
    SAIC (10/11/25)
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  • Assistant Contact Center Engineer

    MetLife (Cary, NC)
    …IT careers to learn and grow in a collaborative environment. You'll support the Genesys Cloud CX platform and work alongside experienced engineers to deliver ... Contact Center Infrastructure Engineering team as an Assistant Infrastructure Engineer . This is a great opportunity for recent graduates...* Assist with the configuration and basic maintenance of Genesys Cloud CX solutions (call routing, IVR,… more
    MetLife (10/26/25)
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  • Senior AI Engineer

    Athene (West Des Moines, IA)
    …Learning to deliver operational excellence and innovative products. We're seeking a Senior AI Engineer to help scale next-generation AI capabilities across ... such as Claude, GPT-4/4o, ChatGPT Enterprise, Copilot, Glean, Shelf, and Genesys AI. + Drive innovation in document automation (summarization, translation, NER)… more
    Athene (10/19/25)
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  • Senior Software Engineer - Contact…

    American Express (Phoenix, AZ)
    …Express. How will you make an impact in this role? We are seeking a Senior Data Architect (Data Virtualization & CCaaS) to design and deliver scalable, secure, and ... will have hands-on experience in building hybrid on-premises and cloud architectures, driving data virtualization initiatives, and modernizing contact center… more
    American Express (11/11/25)
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  • Senior Delivery Consultant - Connect…

    Amazon (New York, NY)
    …You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. ... realize their desired business outcomes when using the AWS Cloud . We work together with customer teams and the...a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center… more
    Amazon (11/12/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Chicago, IL)
    …You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. ... realize their desired business outcomes when using the AWS Cloud . We work together with customer teams and the...a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center… more
    Amazon (11/14/25)
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