- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior ... Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist: - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at ... technical support certifications preferred * Proven experience in IT support or help desk roles. * Strong technical knowledge of Windows desktop applications and… more
- Insight Global (San Leandro, CA)
- …member handling technical lead responsibilities. Role Overview We are looking for a mid-to- senior level Help Desk Specialist with strong customer-facing ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- TekSynap (Dahlgren, VA)
- …Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ... and resolving complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system… more
- Watershed Security (Dahlgren, VA)
- …experiencing. Watershed is looking for a Senior Customer Technical Support Specialist ( Help Desk ) to support Naval Surface Warfare Center Dahlgren, VA. Must ... have Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy or ServiceNow.… more
- Robert Half Technology (Jacksonville, FL)
- Description About the Role We're seeking a Senior Help Desk Analyst to serve as a technical escalation point and mentor for our support team. This role is ... to improve knowledge base and reduce repeat tickets + Mentor junior help desk staff and provide guidance on troubleshooting best practices + Collaborate with… more
- Raymond James Financial, Inc. (Denver, CO)
- …targets to support the business effectively. + Utilizes knowledge management tools to help resolve client issues. + Assists clients in completing online forms to ... (but not constant supervision) to analyze data trends for use in reports to help guide decision making. + Works under guidance (but not constant supervision) to… more
- Intuit (Tucson, AZ)
- **Overview** The ATLAS Expert Desk Supervisor's role is to oversee the Help Desk staff and ensure that end users are receiving the appropriate assistance. ... end-user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The Expert Desk Supervisor will also contribute to… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end ... procedures related to the identification, prioritization, and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service … more
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