- M&T Bank (Williamsville, NY)
- … Quality Assurance Manager , you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer ... Excellence:** Identify trends, recommend improvements, and implement solutions that elevate customer advocacy and reduce risk. + **Collaborate Across… more
- ServiceNow, Inc. (Santa Clara, CA)
- …as we pursue our purpose to make the world work better for everyone. **The Customer Advocacy Excellence Manager ** will partner closely with the Director of ... engage with customers and executives. **This role has two core pillars** **1. Customer Advocacy Excellence Leadership** Support the development of an advocacy… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The... customer issues, ensuring timely and satisfactory outcomes. Customer Advocacy + Act as the voice of ... service issues, ensuring effective resolution through problem-solving, empathy, and proactive communication. Customer Advocacy & Voice of the Customer (VoC)… more
- NTT America, Inc. (Richmond, VA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act… more
- SAP (Lake Mary, FL)
- …Our core priorities include public policy; business support and thought leadership. The Senior Manager of US State Government Affairs will join a growing, ... AND OBJECTIVES** SAP's Government Affairs division carries out the advocacy and lobbying efforts in markets where it does...SAP. **EXPECTATIONS AND TASKS** **BASIC RESPONSIBILITY** : + The Senior Manager of US State Government Affairs,… more
- Qualtrics (Washington, DC)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior Manager , Customer Success - Public Sector** **Why We Have This ... Role** As a Senior Manager , Customer Success -... customer organizations to drive program governance, build customer advocacy , and generate program success stories… more
- ECP (Chicago, IL)
- …This role is ideal for someone who thrives at the intersection of customer advocacy , internal operations, and organizational scaling. Someone who can support ... is a fast-growing SaaS platform powering day-to-day operations for more than 8,000 senior living communities across the country. As the industry evolves, we continue… more
- Capital One (Mclean, VA)
- Senior Manager , Senior Counsel, Bank Regulation and Policy Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum ... the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a… more
- GE Vernova (Boston, MA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... customers, while generating controls aftermarket services growth in the existing contractual customer base. The Customer Success Manager will be primary… more
- Edwards Lifesciences (Naperville, IL)
- We are looking for Senior Downstream Product Marketing Manager , a strategic marketer with deep experience in cardiovascular technologies and a passion for ... improving lives through innovation. As the Senior Downstream Marketing Manager , you will lead...marketing automation platforms to track engagement and optimize outreach. ** Customer Engagement & Advocacy ** + Build relationships… more
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