- Coinbase (Boise, ID)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead ... a team of analytics engineers in service of our Consumer CX operations, including Core, Social, and Specialty Operations support. This leader will be responsible… more
- Walmart (Bentonville, AR)
- …to deliver a frictionless and engaging experience to the Walmart customer. As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end ... **Position Summary ** **What you'll do ** Senior Manager , Customer Experience Strategy, LocalFinds...boardroom to the Jira backlog. Key responsibilities + End-to-end CX : Map and optimize web/app journeys to lift NPS,… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Coinbase (Lansing, MI)
- …leaders. * Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central ... CX point of contact for BPO contract management. *...skills, with experience meeting with and presenting information to senior leadership * Proficient in MS Office / G… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and...contradictory feedback. + Experience presenting to and working with senior executives. + Ability to effectively manage change and… more
- NRG Energy, Inc. (TX)
- …and data file management to support the CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of ... LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience ( CX ) will...the organization to ensure we understand consumer perception and deliver a customer-centric experience in alignment… more
- Coinbase (Charlotte, NC)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Capital One (Mclean, VA)
- Senior Associate Pricing and Product Strategy Project Manager | Retail Bank Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a ... - and a great place to work. As a Senior Associate Project Manager at Capital One,...raise complaint themes across SAV and CD to inform CX and product agenda + Partner with Legal and… more
- T. Rowe Price (Owings Mills, MD)
- …PW protected site (mobile and DT), secure site as well as working with CX to determine how communications can be seamlessly integrated across platforms. In addition ... the role works closely with internal teams, including sales, product, service, and CX to ensure alignment of communication strategies. If you are curious about human… more
- Coinbase (Olympia, WA)
- …internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives * ... Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of… more
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