- ADM (Erlanger, KY)
- **102062BR** **Job Title:** Senior Manager ITSM - Applications - Erlanger, KY **Department/Function:** Information Technology **Job Description:** ** ... Senior Manager ITSM - Applications...Senior Manager ITSM - Applications - Erlanger, KY**...and develops strategies for enhancing, or further leveraging these processes . + Contribute to the continuous improvement of the… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... Reporting to the Senior Director of Systems Management Control, the Director of ITSM & ServiceNow serves as a senior leader within CIS, responsible for… more
- Travelers Insurance Company (St. Paul, MN)
- …accountability for management and stakeholders, ensuring the adoption and integration of ITSM processes to achieve corporate goals. Independent and critical ... improving production engineering practices. Ensure alignment of engineering practices with ITSM processes . Engage with Software Engineering chapter for… more
- Insight Global (Providence, RI)
- …role will help guide other sections within the organization to implement and manage ITSM processes and ensure ITIL best practices are followed. Essential Duties ... Job Description The Enterprise IT Service Management ( ITSM ) Analyst/ Senior Analyst is responsible for...Collaborate with all applicable teams to ensure alignment between ITSM processes and the business workflows that… more
- ServiceNow, Inc. (Dallas, TX)
- …500(R). Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways ... a unique opportunity to serve as a highest tier ITSM product expert and lead our strategic customers on...critically thinking about how to integrate AI into work processes , decision-making, or problem-solving. This may include using AI-powered… more
- St. Luke's Health System (Boise, ID)
- **Overview** St. Luke's Health System is seeking a Senior IHT Process Manager to join our Enterprise Service Management (ESM) team with the ServiceNow Platform. ... The Senior IHT Process Manager is responsible for...of multiple Enterprise Service Management (ESM), IT Service Management ( ITSM ) processes based on the Information Technology… more
- Ryder System (Coral Gables, FL)
- …(http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Sr. Manager Technical Services and Operations provides leadership and ... a team to provide independent oversight to IT Operations which can include ITSM management, endpoint design and support, infrastructure design and support, as well… more
- Fannie Mae (Washington, DC)
- …in end-user services and collaboration technologies. *THE IMPACT YOU WILL MAKE* The Senior Manager of Corporate Governance - Digital Workplace role will offer ... Workplace ecosystem. This role is responsible for ensuring that technology, processes , and policies align with corporate objectives, compliance requirements, and… more
- Serco (Herndon, VA)
- **Position Description** The Senior Manager , Service Operations oversees Serco North America's frontline end-user support services, including the **Help Desk** , ... email to: [email protected] . Click here to apply now (https://careers-sercous.icims.com/jobs/71860/ senior - manager -service-operations/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Vanguard (Wayne, PA)
- …SLAs, KPIs, and user satisfaction targets are met. + Implement ITIL-based processes for incident, problem, and change management. + Drive automation, self-service, ... workplace technology, or IT operations, with at least 5 years in a senior leadership role managing large, distributed teams. + Proven track record of leading… more