- Chewy (Minneapolis, MN)
- **Opportunity:** Chewy is seeking a ** Senior Program Manager , Voice of the Customer ** to lead and drive one of our VoC program verticals. This role is ... and educating teams on VoC principles. + **Collaborate with senior leadership** to align customer experience strategies...Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays… more
- Principal Financial Group (Des Moines, IA)
- …as we work to enable a world where financial security is accessible to all. The Senior Product Manager I or Customer Experience Product Manager will ... products, including Chatbots, Conversational IVR, and AI/personalization initiatives. The Customer Experience Product Manager is experienced and has… more
- Amazon (Seattle, WA)
- …a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+… more
- CVS Health (Austin, TX)
- …And we do it all with heart, each and every day. **Position Summary** The Senior Manager , Product Management is skilled and experienced to lead one or more ... OKRs. This role will generally work closely with the Business General Manager , Design, Engineering, and Data/Analytics forming the "Five in a Box" cross-discipline… more
- Amazon (Seattle, WA)
- …the creativity and shape the future of voice -powered listening. We are seeking a Senior Technical Product Manager to join our team. This is an opportunity to ... are used by millions of Amazon Music customers. As Senior Product Manager for Voice /AI,...define, design, and directly manage all aspects of the customer experience. A successful candidate will be customer… more
- Acuity Brands (Atlanta, GA)
- …solutions, and location-aware applications. **Position Summary & Location** At Acuity, the Customer Success Senior Manager creates exceptional service ... obstacles to optimize goal attainment for everyone. The Regional Customer Success Senior Manager focuses...the agents and customers. They also act as the voice of the customer to leadership and… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Santa Monica, CA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Seattle, WA)
- …and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: ... within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- PNC (Houston, TX)
- …a winning team, committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will ... opportunity to contribute to the company's success. As a Senior Marketing Manager , within PNC's Retail Growth...a challenge. * Advocate for and act as the voice of the customer . **Job Description** +… more
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