- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days nights ... SKILLS/EXPERIENCE: + At least 8 years of experience working in a service desk environment + Availability to work rotating shifts including days, nights and… more
- Capgemini (Orlando, FL)
- … Service Delivery Manager to lead all aspects of and run our global service desk operations. This role involves leading various support teams, ensuring the ... **Job Title** : Senior Delivery Manager **Location** : Orlando, Florida **Travel**...while maintaining high levels of customer satisfaction. **Key Responsibilities:** Service Desk Operations Management: Lead all aspects… more
- ManpowerGroup (Farmington Hills, MI)
- …cloud certification. + Achieve Freshworks certification within 1 year of start date. The Senior Analyst IT Service Desk is responsible for overseeing and ... **Knowledge, Skills & Abilities** + 5 years information technology service management. + Previous success managing IT Service Management tools (eg, Freshservice,… more
- CACI International (Offutt AFB, NE)
- Consolidated Service Desk Senior Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: ... Travel: Continental US * * * **The Opportunity:** CACI is seeking a Consolidated Service Desk Senior Analyst for a critical role in daily operations of the… more
- Moser Consulting (Indianapolis, IN)
- …spirit of unity that respects the remarkable individuality of everyone's culture, history, and service . Description The Service Desk Technician is a dynamic ... ideal candidate will demonstrate a blend of technical expertise, customer service excellence, and a collaborative spirit. This role requires extensive familiarity… more
- Moser Consulting (South Bend, IN)
- …spirit of unity that respects the remarkable individuality of everyone's culture, history, and service . Description The Service Desk Technician is a dynamic ... ideal candidate will demonstrate a blend of technical expertise, customer service excellence, and a collaborative spirit. This role requires extensive familiarity… more
- Arena Technical Resources, LLC (Washington, DC)
- …timely and efficient manner. - Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: Washington, DC Position… more
- CACI International (Forest Heights, MD)
- …of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound customer ... Service Desk Analyst (Nights/Weekends) Job Category:... Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time...* * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing… more
- Optiv (Overland Park, KS)
- …the Kansas City metro and report into the office 3 days at minimum._ The Senior Service Desk Analyst provides moderately complex support and rapid resolution ... to end users at Optiv for IT issues and update requests via helpdesk. The Senior Service Desk Analyst will be required to address issues that are escalated… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
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