- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location... II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and ... nature, requiring originality and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service … more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support ... position provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk … more
- Insight Global (San Leandro, CA)
- …member handling technical lead responsibilities. Role Overview We are looking for a mid-to- senior level Help Desk Specialist with strong customer-facing ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Insight Global (Atlanta, GA)
- Job Description A financial institution in the Atlanta area is seeking a Service Desk Specialist to join their team. The Service Desk team ... answers/closes an average of 1000 calls per month. The Service Desk Specialist is responsible...in interpersonal communications and problem solving, providing superior customer service at every level from staff to senior… more
- Raymond James Financial, Inc. (Southfield, MI)
- …regular business hour **Job Summary:** With the goal of providing superior service and first contact resolution, this role delivers front-line technical support to ... as required and in line with documented procedures and service -level targets to support the business effectively. + Utilizes...trends and outages as needed to leadership and for Service News postings. + Manages time in customer contact… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial...resolution of common IT issues, working closely with the Senior and Journeyman staff to escalate more complex problems.… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and… more
- Amentum (Washington, DC)
- …direct impact on the Nation's security and intelligence mission. As a Top Secret cleared Service Desk Support Specialist for this program, you will be ... If so, look no further. Amentum is seeking a ** Senior Desk Support** to join our team...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **43099BR** **Extended Job Title:** IT Support Senior Specialist **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** The Senior IT ... applications, customized applications, systems support, and websites, etc. The Senior IT Support Specialist will also manage...25% **Major/Essential Functions:** + Oversee the daily activities of Service Desk support + Manage service… more
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