- Cupertino Electric (San Jose, CA)
- …this while minimizing operational and financial impact. **ABOUT THE ROLE** We are hiring a ** Senior Service Desk Technician ** to provide high-quality IT ... **Posting Title:** Sr Service Desk Technician **Reports...but with increased efficiency, technical depth, and independence. The senior technician demonstrates best practices in ticket… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- Motion Recruitment Partners (Phoenix, AZ)
- Help Desk Technician Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr We are seeking a full time, on site Help Desk Technician based in Phoenix, AZ. ... culture. You'll gain experience across a broad range of technologies, work alongside senior IT staff, and develop valuable skills in a stable, growing company that… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for ... the ticketing system + Escalate more complex issues to senior IT staff as needed + Provide exceptional customer... IT staff as needed + Provide exceptional customer service and clear communication to end users + Support… more
- Intuit (Tucson, AZ)
- …3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... a technical support team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. + Solid relationship management… more
- University of Utah Health (Salt Lake City, UT)
- …deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient. Corporate ... supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability...Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone… more
- Regions Bank (Atlanta, GA)
- …of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of information systems products ... ensure customer satisfaction + Escalates more complex problems to senior techs or other support teams This position requires...Windows operating system and web browsers + Strong customer service background **This position may be filled at a… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Description:** At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all… more
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