- Spectrum Comm Inc (Jacksonville, FL)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of Microsoft… more
- Koniag Government Services (Mcchord AFB, WA)
- Koniag IT Systems, a Koniag Government Services company, is seeking a Senior Help Desk Technician with a Secret security clearance to support KITS and our ... time off, and more. Koniag IT Systems, is a Senior Help Desk Technician seeking...through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- Link Solutions Inc (Sierra Vista, AZ)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PKI Service Desk Technician to join our team in Sierra Vista, Arizona. + ... (relocation incentive available) + Shift information below The PKI Service Desk Technician provides technical...this role, you will collaborate with multiple teams and senior managers across the organization to design, lead, manage,… more
- Intuit (Tucson, AZ)
- **Overview** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate ... and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor… more
- Intuit (Tucson, AZ)
- …3 days a week. **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... a technical support team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. + Solid relationship management… more
- Motion Recruitment Partners (Phoenix, AZ)
- Help Desk Technician Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr We are seeking a full time, on site Help Desk Technician based in Phoenix, AZ. ... culture. You'll gain experience across a broad range of technologies, work alongside senior IT staff, and develop valuable skills in a stable, growing company that… more
- University of Utah Health (Salt Lake City, UT)
- …deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient. Corporate ... supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability...Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …to be performed within the US, excluding US Territories. What You Will Do Help Desk Management (50%)* Service Delivery & Operations: + Lead, manage, and mentor a ... team of Help Desk technicians, fostering a culture of customer ...for common IT issues and solutions, empowering users with self- service options and improving technician efficiency. +… more
- General Dynamics Information Technology (Washington, DC)
- …implement training programs to enhance technician skills and improve customer service outcomes. . Analyze help desk performance metrics and identify ... Manager Will Make an Impact:** . Act as the senior manager for unclassified help desk operations,...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
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