- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** The Advanced IT Support Engineer is a senior -level Tier 1 technician who serves as a technical leader within the Help Desk team. ... Troubleshooting & Triage + Resolve a wide range of Tier 1 issues independently, including hardware/software troubleshooting,...documentation. Service Management & Communication + Serve as a senior point of contact for IT support requests via… more
- Georgia Military College (Milledgeville, GA)
- …to 25% Description Georgia Military College is now accepting applications for a part-time Tier 1 Technician . This position will assist the full-time ... travel 20% of the time accompanied by a more senior IT Department member. Primary Responsibilities: + Relocate and...+ Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as needed/assigned… more
- SAIC (San Diego, CA)
- …with internal developers to fix bugs/issues, and developing standard operations procedures for training Tier 1 & 2 support team and end user customers. **This ... SAIC is seeking a Sr. Principal Help Desk Tier3 Technician responsible for the most complex and critical technical...articles, standard operating procedures (SOPs), and technical guides for Tier 1 and Tier 2… more
- Beth Israel Lahey Health (Charlestown, MA)
- …as logging, triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH ... customer service and various information technology areas. On a day-to-day basis, the Senior Field Support Technician ensures proper operation and support of… more
- University of Kansas (Lawrence, KS)
- **31873BR** **Job Title:** Technical Support Technician Senior **Department:** Information Technology **Primary Campus:** University of Kansas Lawrence Campus ... and existing systems. This position also works closely with Tier 2 and other points of escalation in order...14. Legacy computer hardware. **Position Overview:** The Technical Support Technician Senior position is assigned to a… more
- Alaka'ina Foundation Family of Companies (Frederick, MD)
- …vitro Minimum Inhibition Concentration (MIC) testing of potential therapeutic compounds against Tier 1 bacteria. We currently utilize 30-strain diversity sets of ... Senior Bacterial Core Technician Location MD...Inhibition Concentration (MIC) testing of potential therapeutic compounds against Tier 1 bacteria. + Must be willing… more
- BOOZ, ALLEN & HAMILTON, INC. (Stafford, VA)
- Repair Technician , Senior The Opportunity: As a...and Outlook + Secret clearance + Bachelor's degree and 1 + years of experience with Tier I ... technical support, or 5+ years of experience with Tier I technical support in lieu of a degree Nice If You Have: + Experience maintaining Marine Corps Live, Virtual,… more
- Cayuse Holdings (Andrews AFB, MD)
- …/Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/3168/ senior -helpdesk- technician /job?mode=apply&apply=yes&in\_iframe= 1 ... the delivery of quality outcomes. **Primary Focus:** The Helpdesk Technician will support end users for the IT Help...operations and control access of SIPR cafe. + Provide Tier 1 /2 service to customers at walk-up… more
- System One (Plainsboro, NJ)
- …desktop software and web cameras and testing video conferences with AV technicians from Tier 1 , centrally managed rooms. Respond to client calls and emails, ... providing direct assistance and/or elevating urgent issues to the Conference Services Manager in compliance with SLA response times Verify, test, troubleshoot and monitor virtual or videoconference connections prior to and during meetings Ability to set up and… more
- MD Anderson Cancer Center (Houston, TX)
- …cancer center* making an impact across Texas and beyond. Collaborate with *top- tier leaders and institutions* in academic medicine Help shape the future of ... Responds to and triages critical equipment alarms and makes repairs as necessary. 1 . Applies general craft knowledge and skills by following work instructions to: a)… more