- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 - service - desk - analyst ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 2 ** **Agency: Minnesota IT Services** + **Job ID** : ... + **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours** :… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... User Support Contact Center. The primary role of the Service Desk Analyst is to...2 or 3 teams within timeframes outlined in Service Level Agreements. . Ensure all tickets, tasks and… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive when… more
- Optiv (Overland Park, KS)
- …Kansas City metro and report into the office 3 days at minimum._ The Senior Service Desk Analyst provides moderately complex support and rapid resolution to ... IT issues and update requests via helpdesk. The Senior Service Desk Analyst will be...equivalent combination of education and experience required. + Minimum 2 years of general Help Desk experience… more
- TEKsystems (Indianapolis, IN)
- … 2 weeks WFH. This is a 12 month contract to hire. Job Description: The Service Desk Analyst is the single point of contact when assisting customers with ... of intake. This position is required to perform all Service Desk functions including, but not limited...and providing low-impact onsite assistance if directed. Skills: * 2 -5 years of Face-to-face Customer Service experience,… more
- General Dynamics Information Technology (Quantico, VA)
- … **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 + years of related ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A...**This position is pending funding.** The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2… more
- Geisinger (Bloomsburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... operational support, and maintenance. The IT Service Desk serves as a front-line and tier 2...supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes… more
- TEKsystems (Minneapolis, MN)
- …role will ideally be 8:00am to 5:00pm. Skills Help desk , Support, Help desk support, Troubleshooting, Service desk , Customer service , Windows 10, ... call. Whatever isn't resolved gets escalated to a level 2 This is mainly a phone support role, however,...Active directory Top Skills Details Help desk ,Support,Help desk support,Troubleshooting, Service … more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more