- Insight Global (Lancaster, PA)
- Job Description Insight Global is looking for a Service Desk Analyst level III for a large agriculture client in the Lancaster PA area. The candidate ... lead support for all service requests reported to the IT service desk . Responsibilities include initial assessment, triage, research, and resolution of… more
- Republic Services (Phoenix, AZ)
- **POSITION SUMMARY:** The Service Desk Analyst I provides first level end-user support and incident diagnosis for Republic Services' applications, ... endpoints, and infrastructure. The Service Desk Analyst I acts...herein are intended to describe the general nature and level of the work being performed by an employee… more
- CACI International (Forest Heights, MD)
- … to support an existing IT Service Desk team. As a Service Desk Analyst , you will provide mid- level support to a team that receives and resolves ... Service Desk Analyst (Nights/Weekends)... Service Desk Analyst (Nights/Weekends) Job Category: Information... Desk Manager will work to ensure all Service Level Agreements are met. **Responsibilities:** *… more
- William C Brown Inc (Bowie, MD)
- …protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data ... Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to direct issues… more
- HTC Global Services Inc (Troy, MI)
- … Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, employing ... + Receive incoming calls from client community, provide first level support, document each call verifying customer information and...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... User Support Contact Center. The primary role of the Service Desk Analyst is to...within expected timeframes. . Adhere to and meet all Service Desk Service Level… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...problem solver providing a high- level of customer service to OMB staff. The analyst will… more
- Binghamton University (Binghamton, NY)
- … to join our Client Support Services team. The Help Desk Support Analyst will provide superior first- level IT customer support to the Binghamton University ... all in a higher education campus environment. The Help Desk Support Analyst will record all actions...and monitor all referred calls to ensure the best service level possible is provided to the… more
- RLDatix (IL)
- Service Desk Analyst |...a variety of modern technology and end user skill level + A knack for working both independently and ... to reach our ultimate goal-helping people. We're searching for a Chicago based Service Desk Analyst to join our Corporate Information Systems team to provide… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support of ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
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