• Specialized Dental (Franklin, TN)
    Overview Job Summary: We are seeking a proactive and client-focused Senior Service Desk Analyst to join our IT team. As the first point of contact for ... a positive experience to our enterprise office employees. Ticket Management: Work with the service desk team to monitor, prioritize, and manage service more
    Appcast IO CPA (10/28/25)
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  • Post Holdings Inc. (New Albany, OH)
    …(10) years of experience in IT, with at least five (5) years working in a service desk or technical support role. + Broad knowledge and experience with desktop ... leadership and oversight to Tier 1 and Tier 2 support staff, ensuring high-quality service ...ITIL processes is required. + Expert understanding of IT Service Desk policies, standards, and protocol. +… more
    DirectEmployers Association (08/05/25)
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  • ITG Brands (Greensboro, NC)
    Service Delivery Analyst 2 - 3rd shift...You Will Do** - JOB SUMMARY Serve as a Tier -2 support point of contact for end user. Works beyond ... of tasks to resolve moderate to high technical issues and liaise with Tier -3 for guidance, expertise and available knowledge resources, or tools to ensure proper… more
    DirectEmployers Association (10/14/25)
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  • Tyto Athene (San Diego, CA)
    …in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support ... **Description** Tyto Athene is searching for a **Systems Analyst ** to serve as a resource on the...to serve as a resource on the DAU Customer Service Team with on-site support required at the West… more
    DirectEmployers Association (10/24/25)
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  • Epsilon, Inc (Manassas, VA)
    …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Information Assurance Analyst II** **Epsilon is now part of AMERICAN...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
    DirectEmployers Association (10/02/25)
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  • Epsilon, Inc (Manassas, VA)
    …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Information Assurance Analyst I** **Epsilon is now part of AMERICAN...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
    DirectEmployers Association (09/25/25)
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  • RGP (Decatur, AL)
    …fully onsite role in Decatur, Alabama_** + Troubleshoot desktop computing issues based on tier -one service desk tickets. + Resolve 2nd-line incidents and ... We are seeking an experienced IT Analyst to join our Corporate IT team. Under...general supervision of the Support Services Manager, the IT Analyst will provide front-line technical support to end-users, helping… more
    DirectEmployers Association (10/22/25)
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  • The Kinetic Group (Lonoke, AR)
    …companies in the defense, security, automotive, aerospace and rail industries. The Client Service Analyst is responsible for providing technical support to end ... our Lonoke, Arkansas office. **What you'll do:** + Provide Tier 1 and Tier 2 support for...hardware and software systems. + Respond to and resolve service desk tickets in a timely manner.… more
    DirectEmployers Association (09/23/25)
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  • Service Desk Analyst

    Beth Israel Lahey Health (Charlestown, MA)
    …team, you're not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst , Tier 2 provides advanced technical support ... end users using various clinical, administrative, and technical systems. The Tier 2 Service Desk Analyst acts as an escalation point for the Tier 1… more
    Beth Israel Lahey Health (10/17/25)
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  • Tier 2 Service Desk

    Insight Global (New York, NY)
    …law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . The ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application...for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve… more
    Insight Global (10/07/25)
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