- Specialized Dental (Franklin, TN)
- Overview Job Summary: We are seeking a proactive and client-focused Senior Service Desk Analyst to join our IT team. As the first point of contact for ... a positive experience to our enterprise office employees. Ticket Management: Work with the service desk team to monitor, prioritize, and manage service … more
- Post Holdings Inc. (New Albany, OH)
- …(10) years of experience in IT, with at least five (5) years working in a service desk or technical support role. + Broad knowledge and experience with desktop ... leadership and oversight to Tier 1 and Tier 2 support staff, ensuring high-quality service ...ITIL processes is required. + Expert understanding of IT Service Desk policies, standards, and protocol. +… more
- ITG Brands (Greensboro, NC)
- Service Delivery Analyst 2 - 3rd shift...You Will Do** - JOB SUMMARY Serve as a Tier -2 support point of contact for end user. Works beyond ... of tasks to resolve moderate to high technical issues and liaise with Tier -3 for guidance, expertise and available knowledge resources, or tools to ensure proper… more
- Tyto Athene (San Diego, CA)
- …in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support ... **Description** Tyto Athene is searching for a **Systems Analyst ** to serve as a resource on the...to serve as a resource on the DAU Customer Service Team with on-site support required at the West… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Information Assurance Analyst II** **Epsilon is now part of AMERICAN...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Information Assurance Analyst I** **Epsilon is now part of AMERICAN...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- RGP (Decatur, AL)
- …fully onsite role in Decatur, Alabama_** + Troubleshoot desktop computing issues based on tier -one service desk tickets. + Resolve 2nd-line incidents and ... We are seeking an experienced IT Analyst to join our Corporate IT team. Under...general supervision of the Support Services Manager, the IT Analyst will provide front-line technical support to end-users, helping… more
- The Kinetic Group (Lonoke, AR)
- …companies in the defense, security, automotive, aerospace and rail industries. The Client Service Analyst is responsible for providing technical support to end ... our Lonoke, Arkansas office. **What you'll do:** + Provide Tier 1 and Tier 2 support for...hardware and software systems. + Respond to and resolve service desk tickets in a timely manner.… more
- Beth Israel Lahey Health (Charlestown, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst , Tier 2 provides advanced technical support ... end users using various clinical, administrative, and technical systems. The Tier 2 Service Desk Analyst acts as an escalation point for the Tier 1… more
- Insight Global (New York, NY)
- …law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . The ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application...for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve… more
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