- TekSynap (Colorado Springs, CO)
- …We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal point ... records + Coordinate with external maintenance agencies to isolate faults, restore service , and make repairs + Configure and troubleshoot military devices including… more
- NTT DATA North America (Fargo, ND)
- …this job with minimum years of experience on each)** + Minimum of 1 year of service desk / helpdesk experience or equivalent combination of education and ... to other support groups * Provide support based on email and self service requests. * Document troubleshooting steps and detailed description of the customer… more
- TEKsystems (New York, NY)
- …* Identify problems for submission to problem management process Skills Service Desk , Help Desk , Helpdesk , Support, Troubleshooting, Customer service ... Help desk support Top Skills Details Service Desk , Help Desk , Helpdesk ,Support,Troubleshooting,Customer service ,Windows,Technical… more
- Robert Half Technology (New York, NY)
- Description Required: 2-4 years of experience in a Helpdesk , Service Desk , or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, ... Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk , Zendesk). Basic knowledge of ITIL processes. Exposure to remote support… more
- Baptist Memorial (Memphis, TN)
- …Specifications: Experience: + MicroSoft Windows + MS Office + Call Center Experience + HelpDesk / Service Desk experience preferred Minimum Required + 2 years ... cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as… more
- UNC Health Care (Morrisville, NC)
- …customers. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Service Desk Work Type: Full Time Standard Hours Per Week: ... needed. 5. Provides first level support to all callers of the Help Desk . Promptly responds to general customer requests for assistance in installation, maintenance,… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- Optiv (Denver, CO)
- …and rapid resolution to end users at Optiv for IT issues and update requests via helpdesk . The Sr. Service Desk Analyst will be required to address issues ... into the office 3 days at minimum._ The Sr. Service Desk Analyst provides moderately complex support...escalate support issues that cannot be addressed by the Service Desk to appropriate IT personnel. +… more
- TEKsystems (Olathe, KS)
- …Windows 10, Troubleshooting Software, Active Directory, Office 365, Support, Help desk , Technical support, Customer service , Helpdesk troubleshooting, ... Client is looking for a help desk support technician to add to their service desk . The help desk technician is the first line of support for the … more
- Quality Technology Services, LLC (Suwanee, GA)
- …for critical/high tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support, Service Desk experience, over the phone ... The Operations Service Center Network Analyst (Technical Customer Service...support to troubleshoot customer/employee issues + Respond to internal Helpdesk support tickets + Respond to alarms and take… more
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