- Insight Global (Dallas, TX)
- …High School Diploma or equivalent. 1-3 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative Experience ... This position is responsible for providing technical and operational support to our Clinician Network (Providers) and internal employee...with all end users. This role will report to Service Desk Supervisor What will you do?… more
- ManpowerGroup (Norfolk, VA)
- …to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required ... **5) Incident Logging and Tracking:** a) Log and track support incidents using the helpdesk ticketing system.... support requests. **9) Performance Monitoring:** a) Monitor support metrics and KPIs to ensure high-quality service… more
- Safran (Irving, TX)
- …development to enable continuing innovation. * Helps increase user satisfaction by improving service desk duties * Evaluates user inquiries and problems to ... Information Technology HelpDesk -Desktop support & Helpdesk ...Education and Experience * Minimum: 1-2 years of Help Desk Support experience. * Advanced experience in… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- Insight Global (Lancaster, PA)
- …Skills and Requirements 3+ years of IT Support Experience, specifically: o Remote support ( helpdesk , service desk , etc.) o Hardware troubleshooting ... Job Description Insight Global is looking for a Service Desk Analyst level III for...the Lancaster PA area. The candidate will provide lead support for all service requests reported to… more
- Xerox (Washington, DC)
- …by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and technical direction ... personal experience and solicited input of associates. + Provide service level agreement support to DCA employees...be resolved directly over the phone. + The Help Desk Associate will apply remote Service diagnostics… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support… more
- Belcan (Lexington, KY)
- …in-person out of the Information Technology Services Group (ITSG). This position will perform helpdesk support and desktop support . Candidates must have a ... Desktop Analyst l- Helpdesk Job Number: 356867 Category: -Corporate Description: A...high school diploma along with 2+ years in technical support environment and/or customer service . This position… more
- HarmonyTech (Washington, DC)
- …supporting IT operations helpdesk in complex environments. + Experience providing help desk support for a wide range of IT hardware and software ... HarmonyTech Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As...incoming calls and support requests using help desk software, adhering to established procedures and service… more
- GCyber (Arlington, VA)
- …(CAB) process and ensure compliance with relevant standards while improving help desk support functions. Minimum Qualifications and Experience: + Active DoD ... Helpdesk Lead CAB Manager for Tech Control to support a high profile DISA customer. As a Tier...related field + Minimum 5 years' experience with help desk support and operation in a DoD… more
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