- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …a short video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for ... developing and mentoring Service Desk personnel while ensuring operational excellence in IT support...you will do + Responsible for training and coaching Service Desk team members on effective methods… more
- TekSynap (Silver Spring, MD)
- …Services, SharePoint Support, Service Now Development and United Messaging Services. The Service Desk Manager will lead our service desk team ... Lead , mentor, and develop a team of service desk professionals, creating an environment that...QUALIFICATIONS** + ITIL 4 Managing Professional (preferred) + HDI Service Desk Manager or HDI… more
- State of Colorado (Golden, CO)
- IT Service Desk Manager Print...In this role, you'll oversee daily operational decisions to lead the team toward the implementation of project plans ... (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4918592) IT Service Desk Manager Salary $108,000.00 - $119,000.00 Annually Location Golden, CO… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...exceeded. Leadership & Team Management: + Proven ability to lead cross-functional teams, including mentoring staff and managing daily… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …on chronic issues. + Lead technical change implementations. + Assist the Service Desk Manager with full-time staff deliverables. + Manage full-time ... the Service Desk ; consult with Service Desk Manager on technician...and communicate solutions effectively. + Able to organize and lead complex and/or detailed technical procedures. + Lead… more
- Capgemini (Orlando, FL)
- … Manager to lead all aspects of and run our global service desk operations. This role involves leading various support teams, ensuring the achievement ... a large team while maintaining high levels of customer satisfaction. **Key Responsibilities:** Service Desk Operations Management: Lead all aspects of… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- Encore Electric, Inc. (Lakewood, CO)
- …The Help Desk Manager works collaboratively with the Help Desk team to ensure exceptional customer service , encourage professional growth of team ... and optimize processes for efficiency and quality. The Help Desk Manager will join the IT Leadership...the Role + Customer Service Champion: Collaboratively lead the Help Desk to deliver exceptional… more
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