• Enterprise Service Desk

    CACI International (Oklahoma City, OK)
    Enterprise Service Desk Operations Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... has an excellent opportunity for an experienced, self-directed **Enterprise Service Desk (ESD) Operations Manager ** . As a senior manager you are… more
    CACI International (06/10/25)
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  • IT Service Desk Quality Assurance…

    NuAxis Innovations (Washington, DC)
    …Key Performance Indicators (KPIs). + Background in leading or overseeing ITIL-compliant service desk operations and processes. **Federal IT Environment:** ... **IT Service Desk Quality Assurance Manager...(CSI) initiatives within IT Help Desk or Service Desk operations . + Skilled...IT Help Desk or Service Desk operations . + Skilled in conducting root… more
    NuAxis Innovations (04/16/25)
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  • Service Desk Manager

    Tarleton State University (Stephenville, TX)
    Job Title Service Desk Manager Agency Tarleton State University Department User Support Proposed Minimum Salary Commensurate Job Location Stephenville, Texas ... Job Type Staff Job Description The Service Desk Manager , under direction...weather or other special circumstances. Essential Duties and Responsibilities: Service Desk Operations & Leadership… more
    Tarleton State University (05/10/25)
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  • Project Manager - Lead Service

    Leidos (Bedford, MA)
    …Security!** **Primary Responsibilities:** + Oversee Cost, Schedule and Performance of the service desk operations for SABRE, ensuring swift resolutions ... has a new and exciting opportunity for a **Project Manager - Lead Service Desk **...mission partners. + Cost, Schedule and Performance of the service desk operations to include… more
    Leidos (06/25/25)
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  • Service Desk Manager

    MPR Associates (Alexandria, VA)
    …MPR an exceptional place to work. General Job Description The Service Desk Manager is responsible for the daily operations of the MPR IT Service ... consulting firm, is actively seeking a capable and motivated Service Desk Manager to join...Technology & Information Systems. Duties/Responsibilities + Manage the daily operations of the Service Desk .… more
    MPR Associates (06/20/25)
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  • Manager , Service Desk

    University of Washington (Seattle, WA)
    …position, **click here.** **UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** Manager , Service Desk ** . **WORK SCHEDULE** + 100% FTE - 40 ... Leverage data analysis for informed decision-making and positive change. + Oversee the daily operations of the Service Desk , ensuring efficient and effective… more
    University of Washington (05/31/25)
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  • Assistant Director, Service Desk

    City of New York (New York, NY)
    …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...data and summarize research to lead ongoing improvement in operations and service . Establish relationships quickly and… more
    City of New York (06/12/25)
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  • Senior Manager , Employee Technology…

    Scotiabank (OR)
    Senior Manager , Employee Technology Service Desk ...as a subject matter expert and trusted advisor on service desk operations and digital support ... Excellence** : Oversee the day-to-day operations of the Global Employee Technology Service Desk , ensuring timely and effective resolution of incidents and … more
    Scotiabank (06/20/25)
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  • Manager , Service Desk

    Crate & Barrel (Northbrook, IL)
    …looking for a driven professional with an inclusive mindset to join our team as a Service Desk , Manager This is an on-site position (Monday through Thursday) ... the flexibility to work remotely on Fridays. The Technology Service and Operations Desk acts...day basis. A day in the life as a Service Desk , Manager + Create,… more
    Crate & Barrel (04/17/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... are not limited to:** + Maintain high performance levels for service desk operations , processes, and implementing improvement activities wherever necessary… more
    ManTech (05/17/25)
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