- AECOM (Chicago, IL)
- …clear objectives, and conducting regular performance reviews. With a focus on service desk operations , the IT Support Manager ensures the timely and ... service level agreements. In summary, the IT Support Manager is a multifaceted leader who combines strong leadership... service requests across the department. + Oversee service desk operations , streamline ticket… more
- TEKsystems (Orlando, FL)
- …Description Client is seeking a highly skilled and experienced Service Desk Manager to lead and oversee the operations of the Enterprise IT Service ... TEKsystems is seeking an experienced IT Service Desk Manager for...Responsibilities (Aligned with ITIL Framework): * Manage and coordinate Service Desk operations in accordance… more
- Georgia Systems Operations (Tucker, GA)
- …timesheets, compensation, etc. + Operations Management - Ensures efficient and high-quality operations of the IT service desk functions. Oversees the ... Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer… more
- Western Kentucky University (Bowling Green, KY)
- …Category: Staff Posted On: Wed Sep 17 2025 Job Description: General Description: The ITS Service Desk Manager is responsible for leading and managing the ... streamlining processes, managing projects, and supporting budget planning. The manager ensures that the Service Desk...excellence. The position plays a vital role in aligning Service Desk operations with departmental… more
- Marriott (Chandler, AZ)
- …or related professional area. **CORE WORK ACTIVITIES** **Supporting the Management of Rooms Operations Activities** * Opens and closes Front Desk shifts / ... the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations . * Operates all department equipment… more
- BAE Systems (Columbia, SC)
- …ready for a new and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an ... Operations Center and remote office locations. The Support Desk Manager shall lead a team of...be available based on position level and/or job specifics. ** Service Center Support Desk Manager **… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...data and summarize research to lead ongoing improvement in operations and service . Establish relationships quickly and… more
- General Dynamics Information Technology (Washington, DC)
- … WILL MAKE AN IMPACT + Provide program support as a Service Desk Manager + Responsible for the daily operations and supervision of a Service Desk ... Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Manager . GDIT is your place to make meaningful contributions to… more
- Development InfoStructure (Washington, DC)
- …with the unique needs of the public sector. Job Overview As Service Desk Manager , you will oversee daily operations of a 24x7x365 IT service desk ... You'll Do Lead Service Operations + Manage multi-tiered IT service desk operations supporting thousands of users + Oversee 24x7x365 contact center… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... are not limited to:** + Maintain high performance levels for service desk operations , processes, and implementing improvement activities wherever necessary… more
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