- General Dynamics Information Technology (Washington, DC)
- … Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are not ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful… more
- NuAxis Innovations (Washington, DC)
- …Key Performance Indicators (KPIs). + Background in leading or overseeing ITIL-compliant service desk operations and processes. **Federal IT Environment:** ... **IT Service Desk Quality Assurance Manager...(CSI) initiatives within IT Help Desk or Service Desk operations . + Skilled...IT Help Desk or Service Desk operations . + Skilled in conducting root… more
- MPR Associates (Alexandria, VA)
- …MPR an exceptional place to work. General Job Description The Service Desk Manager is responsible for the daily operations of the MPR IT Service ... consulting firm, is actively seeking a capable and motivated Service Desk Manager to join...Technology & Information Systems. Duties/Responsibilities + Manage the daily operations of the Service Desk .… more
- TekSynap (Silver Spring, MD)
- …v4) + Knowledge of industry accepted standards and best practices related to IT Service Desk operations + ITIL 4 Foundation Certification (required or ... to obtain) **PREFERRED QUALIFICATIONS** + ITIL 4 Managing Professional (preferred) + HDI Service Desk Manager or HDI Support Center Manager (desired) +… more
- Alight (Newton, IN)
- …and experienced Service Desk Manager to oversee our outsourced service desk operations . The ideal candidate will be responsible for ensuring the ... more about us, pls visit stradaglobal.com **Job Title:** Global Service Desk Manager **Location:** Kochi... service delivery. **Key Responsibilities:** + **Manage Outsourced Service Desk Operations :** Oversee the… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are ... enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- Crate & Barrel (Northbrook, IL)
- …looking for a driven professional with an inclusive mindset to join our team as a Service Desk , Manager This is an on-site position (Monday through Thursday) ... the flexibility to work remotely on Fridays. The Technology Service and Operations Desk acts...day basis. A day in the life as a Service Desk , Manager + Create,… more
- Marriott (Annapolis Junction, MD)
- **Additional Information** Bonus Eligible - Food & Beverage Front Desk PM Shift **Job Number** 25030683 **Job Category** Rooms & Guest Services Operations ... + Bonus Eligible Supports the successful execution of all operations in the hotel operations departments (may...GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year… more
- Capgemini (Orlando, FL)
- …Service Delivery Manager to lead all aspects of and run our global service desk operations . This role involves leading various support teams, ensuring ... a large team while maintaining high levels of customer satisfaction. **Key Responsibilities:** Service Desk Operations Management: Lead all aspects of… more
- Honeywell (Morris Plains, NJ)
- …down their carbon emissions, and improving their operational efficiencies. As an IT Manager : Service Desk Problem Management at Solstice Advanced Materials, ... you will be responsible for managing and overseeing the service desk problem management process. Your role...of IT issues and minimize the impact on business operations + Identify root causes of incidents and implement… more
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