- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- TEKsystems (New Orleans, LA)
- Description TEKsystems is seeking an Enterprise Service Desk Specialist Mid to support a federal customer on site in New Orleans, LA. Qualified ... CompTIA Security+ce + 0-4 Years of IT Experience + Willingness to support an in-bound service desk / call center operation + Experience with ITSM (Ticketing… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid -level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent Job Category: Information...etiquette in responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
- Insight Global (Billerica, MA)
- …Day-to-Day: A life science client of Insight Global is looking for a junior- mid Level Service Desk Support for a contract opportunity. The IT Support ... Specialist must be able to provide excellent customer service to internal employees for operational support ...customer service to internal employees for operational support including troubleshooting hardware and software and lab … more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager ( Mid Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air...has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager** . As… more
- Leidos (Kansas City, MO)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as… more
- General Dynamics Information Technology (Washington, DC)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Information Technology (IT) ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more