- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical ... **REQUIRED QUALIFICATIONS** + 6 Years of professional experience in Industry, Federal, or DoD Help Desk Support using a help desk tool such as BMC's Remedy… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Intuit (Tucson, AZ)
- **Overview** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate ... help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service ...demonstrated progressive experience in the supervision of a technical support team. + Proven track record of developing and… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Intuit (Tucson, AZ)
- …3 days a week. **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... demonstrated progressive experience in the supervision of a technical support team. + Proven track record of developing and...team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables.… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
- Booker DiMaio, LLC (Baltimore, MD)
- …of experience managing Active Directory environments or servers. + Experience as a Service Desk Administrator of JIRA or other similar products. + Experience ... experience is required. We are in need of a Senior Help Desk Specialist to provide IT... Specialist to provide IT software, hardware installation, maintenance, support , and Help Desk services, including resolving… more
- Insight Global (San Leandro, CA)
- …handling technical lead responsibilities. Role Overview We are looking for a mid-to- senior level Help Desk Specialist with strong customer-facing skills and ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
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