- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... Desk Services + Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join our team supporting the Federal… more
- TISTA Science and Technology (MD)
- Overview TISTA is seeking a full-time Service Desk Team Lead to provide oversight and leadership to the NIA Service Desk across all tiers, providing ... hands-on Tier 3 support, and leading a team to resolve complex technical challenges. This role involves...Holidays, Military Leave, and much more! Responsibilities + Oversee service desk issues across all tiers and… more
- Red River (Lexington, MA)
- …clearance to join our team ! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the ... experience and resolution of end user IT issues + Supervises and oversees a team of service desk engineers + Monitors and enforces team goals and… more
- Insight Global (Brentwood, TN)
- …role responsible for ensuring the overall quality and performance of the Tier 1 service desk team supporting a high-volume, enterprise client. Acting as ... oversee daily operations, provide coaching and direction, and ensure best practices within the Service Desk Tier 1 team . You will not take calls or work… more
- Amazon (Austin, TX)
- …trends or issues that require immediate attention - Conduct a standup meeting with the service desk team to discuss priorities, upcoming projects, and any ... collaborate on cross-functional initiatives - Review and approve timesheet submissions from the service desk team - Conduct interviews for an open service… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …+ Promote a customer-first mindset across the team + Lead, mentor, and develop the service desk team to deliver high-quality support and advance team ... the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team . This is a… more
- TEKsystems (Phoenix, AZ)
- …Directory, Technical Support, Troubleshooting Additional Skills & Qualifications * Currently the National Service Desk team at customer supports around 1,500 ... IT Service Desk /Help Desk Job...IT Service Desk /Help Desk Job Description + Mid...with MobileIron that would be a plus * This team does zero face to face interaction with users… more
- CACI International (Sterling, VA)
- …knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple ... Problem and Incident Management + Experience leading a large 365x24x7 on-call service desk team supporting multiple software applications + **Must be… more
- Nuvance Health (Danbury, CT)
- …5. Maintain a high level of customer awareness and focus by communicating regularly with other Service Desk team members and IT teams 6. Accurately enter all ... feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If...possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is… more
- NANA Regional Corporation (Alexandria, VA)
- …mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support ... SUVI is seeking a Service Desk Manager to oversee and...Provide leadership, mentorship, and direction to Service Desk staff to foster a high-performing team … more
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