- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- TekSynap (Arlington, VA)
- … Desk operational reports; + Represent the Service Desk team in a... desk agents and service desk supervisors. You will be a member ... Desk Services + Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join our team supporting the Federal… more
- Insight Global (Brentwood, TN)
- …role responsible for ensuring the overall quality and performance of the Tier 1 service desk team supporting a high-volume, enterprise client. Acting as ... coaching and direction, and ensure best practices within the Service Desk Tier 1 team ....factors, age, disability, protected veteran status, military or uniformed service member status, or any other status… more
- Red River (Lexington, MA)
- …clearance to join our team ! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the ... work; you view every Red River colleague as a member of one team . + **Creativity** -...end user IT issues + Supervises and oversees a team of service desk engineers… more
- TEKsystems (Portland, OR)
- Service Desk Technician Entry Level |...checklist tasks accurately and efficiently. + Participate as a team member on assigned projects. + Conduct ... PST Position Overview TEKsystems is seeking a 3rd shift Service Desk Technician for one of our...experience. Work Environment + On‑site role within a close‑knit team . + Long‑term opportunity in a growing organization. +… more
- LEES MARKETPLACE (Herriman, UT)
- …and loyalty programs + Maintain a visible presence at the customer service desk to support guest interactions and team guidance. + Address and follow up ... and Responsibilities:** + Greet and assist guests at the service desk with courtesy and professionalism. +...all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies… more
- CACI International (Sterling, VA)
- …knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple ... Incident Management + Experience leading a large 365x24x7 on-call service desk team supporting multiple...the center of everything we do. As a valued team member , you'll be part of a… more
- General Dynamics Information Technology (Arlington, VA)
- …and/or email. + Be part of a team that supports and operates 24x7x365 Service Desk . + Analyzes and recommends alternative solutions to meet customer needs. + ... people are our differentiators. We are seeking a customer service centered Service Desk Specialist...skills + Strong teamwork and engagement as a project team member . + Ability to assimilate information… more
- Wipfli LLP (Milwaukee, WI)
- … Desk Lead (Engineer II) is a pivotal member of our IT Service Desk team , responsible for managing day-to-day ticket queues, driving continuous ... ticket trending metrics to identify problem areas. + Mentor and provide feedback to Service Desk team members. + Support the sales process and contribute to… more
- Marriott (Dallas, TX)
- …no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead, ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...and we connect guests through engaging experiences and thoughtful service . If you're a team player who… more