- TEKsystems (Dallas, TX)
- Description MV Transportation is seeking a Service Desk Analyst to provide on-site support and remote assistance to end users for basic incident resolution and ... requests reported to the MV IT Service Desk . Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician ... the hardware, software and applications necessary for Patient Care. **Duties of a IT Service Desk Technician at the Help Desk may include the following… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...Federal Cloud Smart Strategy. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- Intuit (Tucson, AZ)
- **Overview** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate ... and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor… more
- American Bankers Association (Washington, DC)
- …Company Culture Award_ and _2025 Great Place to Work_ designation! **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...resolution. + Escalate incidents with accurate documentation to suitable technician , when required. + Create and maintain knowledge documents.… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...SDO Associate Director, under the direct supervision of the Tech Division's Deputy Director, will be responsible for managing… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- Koniag Government Services (Vienna, VA)
- **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech ** **Pay Type**… more
- City of New York (New York, NY)
- …enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech -savvy with a working knowledge ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...to one year of full-time experience as a Help Desk technician or other customer support role.… more
- Extra Space Storage (Salt Lake City, UT)
- …telecommunications, printers and networking + Accurately document customer interactions in a service desk ticketing system + Escalate issues to the next ... A Technician I will provide Tier I end-user help desk support by allocating, configuring, delivering, troubleshooting, and maintaining systems and software.… more
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