- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...technician support. + Manage tickets routed to Tier III for specialized support. + Assist users with Information… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician ... software for device life cycle. + Monitor and update service requests and incidents within the IT Service Management (ITSM) tool. + Provide on-site service … more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Entre Technology Services (Bozeman, MT)
- Technician III /Engineer I Here at Entre...IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working ... focus is to Create Raving Fans every day. The Technician III /Engineer I Position: The System ...Technician II escalation resource Core Competencies/Skills: * Customer Service * Computer Troubleshooting * End User Training *… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Aberdeen ... Secret Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Technician will serve...network resources. + Route and escalate requests to Tier III and other teams for quick customer issue resolution.… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will...network resources. + Route and escalate requests to Tier III and other teams for quick customer issue resolution.… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at White ... Top Secret Clearance + Non-remote (relocation incentive available) The Service Desk Technician will interact...network resources. + Route and escalate requests to Tier III and other teams for quick customer issue resolution.… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will...network resources. + Route and escalate requests to Tier III and other teams for quick customer issue resolution.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a ... Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and… more