- The Computer Merchant, LTD. (Reston, VA)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... JOB TITLE: DESKTOP TECHNICIAN JOB LOCATION: MERRIFIELD, VA WAGE RANGE*: $40.00-44.00...with 5+ years of prior relevant experience * Customer service -focused attitude * Current Secret clearance * Ability to… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier ... Service Desk Technician -... Service Desk Technician - Intermediate Clearance Required:...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
- Leidos (Norfolk, VA)
- …issues for end-users of the organization's products and services. Primary Responsibilities **As a Service Desk RDM Technician , you will:** + Use automated ... **Description** The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team provides Tier I… more
- MUFG (Tampa, FL)
- …will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for all incidents/ ... incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact support for… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team in Aberdeen Proving ... Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support...of directly related help desk / service desk experience. + Experience providing Tier II… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in Aberdeen Proving ... Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support...of directly related help desk / service desk experience. + Experience providing Tier I… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- General Dynamics Information Technology (Elkridge, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier… more
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