- Leidos (Norfolk, VA)
- **Description** The SMIT Service Desk Tier I Team has an opening for multiple entry level technicians to work in our Norfolk, VA office. This team provides ... end-users of the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician, you will:** + Use automated… more
- Beth Israel Lahey Health (Charlestown, MA)
- … Tier 2 Service Desk Analyst will manage EPIC EHR escalations from Service Desk Tier 1 and ensure proper assignment to the EPIC team as required. ... not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst, Tier 2 provides advanced technical support to end users… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... users. + Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier ...email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Insight Global (New York, NY)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... Service Desk . The Service Desk supports...Service Desk . The Service Desk supports roughly 3000+ end users....team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application… more
- Leidos (Norfolk, VA)
- …our community. Our Mission, Vision, and Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work ... in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...Pay Range: $25 - $28 **Primary Responsibilities:** **As a Service Desk RDM Technician, you will:** +… more
- Leidos (Bethesda, MD)
- …the kind of environment where you can thrive, keep reading!** Leidos is seeking a Tier 1/2 Service Desk /Deskside Support System Administrator to support the ... document initial troubleshooting and triage steps and escalate to Tier 2/3 support teams when appropriate to resolve more...and potential Problem Records and highlight these to the Service Desk Manager. + Update Service… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- GovCIO (Washington, DC)
- …solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
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