• Field Service Representatives…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
    UIC Government Services and the Bowhead Family of Companies (06/05/25)
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  • Tier 1.5 Service Desk

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
    ASM Research, An Accenture Federal Services Company (06/27/25)
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  • Service Desk Technician Tier

    Red River (Chantilly, VA)
    … 1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The … more
    Red River (06/03/25)
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  • Tier 2 Service Desk Analyst

    GovCIO (Washington, DC)
    …solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_… more
    GovCIO (06/12/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech…

    TekSynap (Arlington, VA)
    …+ Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier -II Work Center support to receive and ... + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility… more
    TekSynap (04/09/25)
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  • Service Desk Manager

    NuAxis Innovations (Washington, DC)
    …talented and motivated ** Service Desk Manager** for a Full-Time position. **Summary:** The Service Desk Manager oversees Tier 1 and Tier 2 ... ** Service Desk Manager** Location **Washington, DC**...** Service Desk Manager** Location **Washington, DC** \# of openings... desk KPIs. + Drive knowledge management, self- service portal adoption, and Tier 0 enablement… more
    NuAxis Innovations (06/28/25)
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  • Tier II Helpdesk Lead Central Area Business…

    Competitive Range Solutions, LLC (Arlington, VA)
    Tier -II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for ... Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to… more
    Competitive Range Solutions, LLC (07/02/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …ensure timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and… more
    MPR Associates (06/09/25)
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  • Service Desk Technician…

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 ... Service Desk Technician - Intermediate Clearance...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
    Black Bear Technology Solutions, LLC (05/24/25)
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  • Service Desk Technician 1.0

    GovCIO (Kiln, MS)
    …This position is located in Kiln, MSand will be a hybrid position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working ... **Overview** GovCIO is currently hiring for a Service Desk Technician to provide call...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either PC, server… more
    GovCIO (05/09/25)
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