- Aldevron (Miami, FL)
- …dedicated, forward-thinking associates share this goal by combining best-in-class products and service with the ideal operating environment to lay the groundwork for ... professional ready to take your career to the next level , we hire the best from all backgrounds and...be On-site. At Aldevron, we combine best-in-class products and service with the ideal operating environment to lay the… more
- CACI International (VA)
- …and using the metrics to ensure service delivery meets customer performance requirements ( Service Level Agreements - SLAs). **What you'll get to do:** + ... ensure incident response is met and SLAs are resolved + Analyze and monitor Service Level Agreements (SLAs) and reporting via the IT Service Management… more
- Metropolitan Council (St. Paul, MN)
- …gathering, development of project plans, identification of roles and responsibilities, establishment of Service Level Agreements . + Serves as a primary ... GIS Specialist, level 2 or 3 Print (https://www.governmentjobs.com/careers/metrocouncil/jobs/newprint/4917521) Apply GIS Specialist, level 2 or 3 Salary… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …ensuring all incidents are properly documented, tracked and resolution occurs within client Service Level Agreements . + Overall responsibility for leading ... management of customer problems/requests/issues. + Monitors incidents and ensures that Service Level Agreements are met. + Identifies and recommends areas… more
- Amentum (Colorado Springs, CO)
- …security mitigations are * performed in accordance with established policies, procedures and service level agreements . * Focus on creating, upgrading, ... **Position Title: Mid- Level System Administrator** **Location:** Schriever Space Force Base,...Be able to quickly learn challenging concepts, decompose difficult service problems and provide resolution. * Be able to… more
- State of Massachusetts (Chelsea, MA)
- …. Escalate tickets effectively to Tier 2 or 3 teams within timeframes outlined in Service Level Agreements . . Ensure all tickets, tasks and projects are ... within expected timeframes. . Adhere to and meet all Service Desk Service Level Agreements (SLA's) and Quality Review Standards. . Alert management of… more
- GCI Communication Corp (Colorado Springs, CO)
- …processes to ensure performance, quality of service , Network management, testing and service level agreements support professional services with quality ... requirements and design documentation and participate in design reviews. Service level Agreement (SLA) monitoring + Develop...Virtual workers must comply with remote work policies and agreements . The company and its subsidiaries operate in a… more
- DC Group (Minneapolis, MN)
- …+ Driving the logistics between multiple departments to successfully fulfill contract service - level - agreements (SLA). + Monitoring email and phone ... industry shows no sign of slowing down. Focusing on innovation, superior service , and cutting-edge proprietary software solutions has given us a reputation that… more
- Amazon (WI)
- …issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat, and email cases. In ... and sellers at Amazon. A strong track record of customer centricity and a high level of ownership is required for the role. An SP-Support associate is expected to… more
- KeyBank (Brooklyn, OH)
- …timely completion of transactions ensuring compliance with established policies, procedures, and service level agreements . The incumbent will participate in ... timely completion of transactions ensuring compliance with established policies, procedures, and service level agreements . The incumbent will participate in… more
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