- JPMorgan Chase (Columbus, OH)
- …actively participating from incident resolution to service restoration + Lead incident , problem, and change management in support of full ... operations, impacting the core of our business services. As a Technology Support Lead in Infrastructure Platforms Incident Management , you will play… more
- Fiserv (Omaha, NE)
- …and safe service restoration for the clients. + MIMIC (Major Incident Management Information and Collaboration) Tool: Responsible for ensuring relative ... are seeking a highly skilled, detail-oriented and motivated Major Incident Management SRT (Senior Response Team) associate...Major Incidents. + Minimum 3 years of experience in Service Management . + Proficiency in Command Center… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …We're united by purpose, inspired by you. **About The Team:** The Incident Management Team, being part of the IT Service Management (ITSM), works ... effectively lead the bridges/war rooms * Effectively lead the Incident bridges by taking charge...* 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment… more
- Insight Global (Houston, TX)
- …include leading incident discussions to focus multiple engineering teams on service restoration in a collaborative manner while keeping everyone on the same page ... Job Description Incident Managers are an integral part of the...genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic… more
- ASM Research, An Accenture Federal Services Company (Redmond, WA)
- An Incident Response Lead provides exceptional, personalized customer service , ensuring that clients receive an elevated, premium support experience. This ... standard of care. In addition to supporting as a Digital Escort Operator, an Incident Response Lead would also be responsible for the following job… more
- MyFlorida (Fort Lauderdale, FL)
- …856313 Agency: Agency for Persons with Disabilities Working Title: INCIDENT MANAGEMENT LIAISON - 67016759 Pay Plan: Career Service Position Number: 67016759 ... WITH DISABILITIES POSITION: Human Services Program Specialist - Career Service WORKING TITLE: Incident Management ...the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking… more
- Guardian Life (Holmdel, NJ)
- …Release Management **You Will:** + Lead and manage the Major Incident Management team (including 24/7/365 coverage across US and India), ensuring swift ... and excellence. + Partner with the Head of IT Service Management to mature and optimize ITSM... and manage teams, particularly in a 24/7/365 Major Incident Management environment. + Extensive experience in… more
- JPMorgan Chase (Tampa, FL)
- …to join our team. **Job responsibilities** + Lead as an operational member of Incident Management Team reporting to the Business Incident manager in the ... the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global...Global Command Centers-Payments Operations, you will be empowered to lead and contribute significantly to the success of the… more
- Ally (Raleigh, NC)
- …. * Maintain and improve Ally's CyberSecurity Incident Response plan. * Lead audit management responsibilities to ensure identified gaps are addressed in ... to visit our tech blog at ally.tech The CSIRT Incident Response position at Ally is a member of...is a member of the Information Protection and Risk Management team and works closely with other members of… more
- Link Solutions Inc (Adelphi, MD)
- … Desk Incident Manager will be responsible for ensuring efficient processing of service requests and effective incident management in accordance with DoD ... track, and report on service requests and incident statuses. + Lead incident ...Server 2019, etc.). + Experience with incident management within the ServiceNow Information Technology Service … more
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