- Choisys Technology (VA)
- Service Desk Technician - Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service ... Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite deskside...Responsibilities + Receive and resolve escalated incident tickets from Tier 1 support in accordance with CBP service… more
- Leidos (Las Cruces, NM)
- **Description** The Digital Modernization Sector at Leidos has an opening for a ** Tier II Network Technician ** to support computer data communications ... solutions through network modeling. The job duties of the Tier II Network Technician are...communicate with the team. + Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs). + Draft and implement standard… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in Aberdeen Proving Ground, ... of directly related help desk/ service desk experience. + Experience providing Tier II technical support. + Proficiency with Microsoft Office products.… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and internet services ... by step solutions in a call center environment. The Tier 2 Support Techs work within the Dobson operating...and knowledge of Dobson products and offerings. Manage field service technicians through resolution of customer trouble tickets and… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier...(2) to four (4) years of relevant experience for Tier II support roles, or four (4)… more
- Leidos (Norfolk, VA)
- …experienced technician to work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network problem resolution for ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...the organization's products and services. **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- TekSynap (Rockville, MD)
- …support to resolve problems on internal and customer systems and escalate problems to Tier II /III support as per Standard Operating Procedures. + Escalate and ... **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations...Serves as a direct point of contact for customer, service provider and internal staff interaction and provide support… more
- Leidos (Colorado Springs, CO)
- …critical operations to a modern service provider network architecture. The job duties of the Tier II Network Technician are as follows: + The Tier ... **Description** **The Digital Modernization Sector at Leidos** **has an opening for a** Tier II Network Technicianto support global enterprise networks. Our team… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential… more
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